Our experience with #1 Cochran has been very positive. We told our salesperson, Justin Taylor, what we were interested in doing and he was able to fulfill our wishes to a tee. Everyone we came in contact with was pleasant, professional and helpful.
I brought my Terrain in because I heard a squealing sound when I would back out of my driveway in the morning. When I arrived for my appointment at the dealership, the service person that I spoke with immediately took it for a drive and let me know that it was probably not the brakes, but just a result of moisture on the brakes when I would leave my house in the morning. I asked him to go ahead and inspect them anyways since the car was there. They looked my car over, determined the rotors needed to be cut and there was no charge! I was extremely pleased with the the service people and technicians honesty! I would highly recommend #1 Cochran GMC.
Pleasurable experience of buying a car at Cochran.
Working with Cochran is an impressive experience.I am single and they take all the stress and worry away.They take care of everything and get me exactly what I want.This is my 3rd lease and the staff especially Justin Taylor
very pleasant experience and Don Seaton was very pleasant and was very helpful. Don is the reason i like getting my service done at this dealership.
My experience was wonderful getting my car inspected and oil changed. Service was quick and waiting was quick as well. Everyone in the service department were very kind and service was great. I received a Christmas card from my salesman which was so kind. Thank you for all that you do to make people feel so comfortable and happy.
Great service and done within a reasonable time...but I told them about the noise under my car, they said it was a recall, which I did not receive, said it was taken care of, but it started to make the same noise again
It went very smoothly. Justin Taylor, the salesperson, was very helpful and answered all our questions. Will definitely return for my next upcoming purchase.
The salesperson, Justin Tayor, was very helpful and answered all our questions throughout the whole transaction. From the test drive, to completing the paperwork, providing the financing, through the pick-up of the Terrain, all went very smooth. We love the vehicle and will definitely consider Cochran for our next purchase.
Very professional. Clean areas, neat and organized. Pleasant employees who offer great customer service. Thanks!