#1 Cochran Hyundai South Hills

4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.7


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Can the car buying experience be pleasant?
4
Patsy on 09/22/2016
Customer Service: 4 Buying Process: 4 Overall Facilities: 4

After several weeks of painful and exhausting shopping for a replacement vehicle, I decided to drop into #1 Cochran Hyundai on West Liberty Ave, Pgh. As I steeled myself for another wasted day of car shopping, I was met at the door by Eronn, with a pleasant smile, no nonsense attitude and willingness to help me find a dependable, affordable vehicle. After only a few questions, Eronn took me to see cars that fit my needs. He did not waste time, or try to up sale me. I was treated with respect, and when the deal was made, he spent extra time familiarizing me with my new cars myriad of new electronic communications and safety devices. The next day, when I found a flaw in the cars finish, Eronn gave me an appointment for the very next week for it to be repaired. Eronn , and any staff or finance person I met, truly wanted me to be their satisfied customer,,,,,and so far, I'd say I am.

Oil change
5
Dan on 06/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Was in for a routine oil change. I was in and out within an hour. Excellent service. I made the appointment on line and it was eas. A 5 star

New 2017 Santa Fe Sport
4.3
BobbyO on 06/24/2016
Customer Service: 5 Buying Process: 4 Overall Facilities: 4

Polite, no nonsense, informative salesman. Smooth process in buying.

new car owner
5
Ross Cibrone on 06/03/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

This was my first oil change and was taken really great c/s and with my writeup person in service. I like how you start a good relationship with your customer's after the sale too. Most dealer's do not do this in the Pittsburgh area

Great Salesman!
5
pam on 06/01/2016
Buying Process: 5 Overall Facilities: 5

Salesperson Richard was fantastic. We leased a new Sonata and he made the entire process friendly, courteous and helpful. He was accommodating with a very outgoing and great personality.

Great sales experience
5
Ross & Patty Cibrone on 05/25/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Our sales experience was beyond GREAT! I'm not into pushy salespeople, and found #1 Hyundai of south hills to be exactly what their advertising say's No Hassle Best Trade with Kelly Blue Book or manager best price used, This was my best experience ever in the purchase of a car. Thank You

Fantastic Experience!
5
Joan from North Hills on 04/25/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

This is the first time I purchased a car from Cochran. I've been a Ford customer for many, many year. But a friend of mine bought a Tucson and loves it. I saw Cochran's ad and went there on my lunch hour and one hour later, bought myself a car. There were NO pushy salesman. The sales consultant I had was Brandon and he was excellent to work with! I would highly recommend Cochran. I went to the one on West Liberty Avenue...same place I bought my first Volkswagon in 1970! I usually buy cars in North Hills where I live but I'm so pleased I gave someone else a chance. They were the BEST!!!!

Great Experience as always
5
WatchDaKid on 03/18/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Always have a great experience here whether its from sales to service. Ron Harris in sales is the man. He's always informative and always wants you to make an educated decision. Their service department is excellent as well. Always timely and love that they give you a detailed report of your car. Go Cochran! Happy customer as always

Pleasant, Low Stress Experience!
5
Accentuate the Positive on 02/23/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Purchasing a 2016 Hyundai Accent was a very pleasurable experience. The salesman did exactly what I asked. He showed me what I wanted. The financial person did the same. I knew what I wanted, but needed time to "sleep on it". I did not want to make the decision the day that I went in. When I went back the following Monday, we sealed the deal. Everything was explained in detail and I was treated courteously and with respect. I was given an excellent trade on my current vehicle. It was truly a pleasure. I didn't feel like there was any hidden agenda. It was great!!

Hyundai Azera
0
Mel on 12/28/2015

Great car, it rides very nice. Is has the power it was looking for. This is the forth vehicle purchased from Cochran. My experience was great again. They let me know everything throughout the entire process. A special thanks to Jason M. He is a Nissan guy that sold me a Hyundai Azera.

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