ABU AUTO SALES

1.8
Overall Rating
Customer Service: 1.9 Quality Of Work: 2.1 Friendliness: 2.4 Pricing: 1.8 Overall Experience: 1.9


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I LOVE MY CAR!!!
4.8
Garret Adams on 06/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I just purchased a Kia Sorento and I love it. The workers there are wonderful, im shocked by these reviews. But honestly if you compare this dealership to others they are on top.

HAD AN AMZAING EXPERIENCE
4.8
Tyler Bailey on 05/31/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I bought the car from them and it was in excellent condition; like they said. I went through a rough time with making my payments and they worked with me to help me keep my car. Overall ive had a great experience and so has my father which i have reccommended to go there.

I DO NOT recommend this place to anyone
1
thenewkid2189 on 02/20/2016
Pricing: 1 Overall Experience: 1

I am a first time buyer and i think this is the worst car dealership that i been to. I wouldn't recommend this place to anyone. They tell you one thing and when u get there its something else. All there cars are lemons, nice on the inside/outside but under the hood is a bunch of junk.

HORRIBLE
1
Girl89 on 12/11/2015
Overall Experience: 1

This car dealership took me for almost 4,000 on a car with a blue book value of only 2,000 and probably even less than that due to the condition. Literally every car that they have is CRAP. Their cars have broken down while on test drives. They are a very manipulative set of people and very very rude once they get your money. If I can save anyone from the xxxx I am going through with them with this review then so be it. I have reported this business to the better business bureau myself but if others actually take steps also maybe these crooks can be brought down!!!

Easley Bridge
4.2
bradley on 03/25/2015
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 3 Overall Experience: 4

I brought a car from Easley Bridge Road location back in January. I dealed with Paula and Mazen. She helped me get in my car and set me up on a good monthly payment where I can afford it evry month. Would tell anyone to go to her. I told my family and friends and we all in a car. She is good to look at too when is doing paperwork.

lairs and theives
1
jake blake on 05/29/2014
Customer Service: 1

I wouldn't recommend this car lot to everyone how they treat their employees is how they treat customer I went to purchase a car and the man Sam was cussing the girl calling her a stupid dumb redneck she needed to jump off a bridge and just end it or he had something in his car that would only take one and it would end all her miserable poor girl was in tears but all she could do was smile and say he was joking I knew then I shouldn't have brought the car but I did and now I'm out 3500 and a car they trying to make me pay for repairs and I only had the car 30 mind so everyone please don't buy from this lot

liars
1
wendyrachel on 04/29/2014
Customer Service: 1

I purchased a vehicle feb. 24 2014 broke down march 31. Car lot told me if i made payment and paid late fees and towing they would fix it. Paid $665 3 weeks it sat a car lot didnt do nothing to fix it now saying key is lost that they have told me have to pay 189 for key. He said motor has to be replaced and i have to pay 2200. This place is nothing but liars.He just trys to rip everybody off and get money. Dont pay a car from abu auto

My experience has been a complete let down. I was first...
1.2
hell_no on 03/10/2014
Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1

My experience has been a complete let down. I was first impressed with them trying to "work with" me with the price. Till I had to point out specifically they had continually repeated a price for a higher marked vehicle. They also agreed to fix the windows and sunroof and do minor maintenance when necessary. For 3 weeks they have been waiting on my part one part that won't fix every issue. The mechanic does not care about his job and I have never recieved a call back concerning fixing these vehicle issues yet they can call and tell me I owe them money. When we planned the due date specifically and I had to remind them of this. This company is not about customer satisfaction or anything feigning just that.They are more concerned with the money towards their pay checks that they recieve for just sitting around pretending to do work.

I would not recommend this dealership to anyone. I...
1.4
AlenaGreen on 08/01/2013
Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1

I would not recommend this dealership to anyone. I purchased a 2005 Chrysler 300 in Feb. 2013. By March I was paying for a repair that cost over $300. When I called to notify them of the repair to see if they would work with me on the payment, they did not care. They still wanted the payment and charged a late fee. Again in April the car started running hot. Found out the radiator had a hole in it and that it needed a thermostat. I called the dealership again about this...no help....they didn't care. I put $2500 down on this car so I expected it to run at least 6 months without having to pay for a repair. It was very hard paying for repairs and making the payment. Not only was the car lemon but the tires wires were showing. ABU AUTO did not care and does not maintenance their cars. Oh I forgot to mention that when I purchased the car it was daylight outside. When I tried to drive the car at night I found out the headlights didn't work. This future let me know that they put their cars on the lot without them being serviced. PLEASE DONT GIVE YOUR HARD EARNED MONEY TO ABU AUTO!!! They are selling lemons and only care about getting the money. In the end I let the car go back and saved up me enough money to get me a new car from Car Max (2012 Altima). It is so awesome!!! Please take my advice and don't give them your hard earned money because they only want your money and could care less about the product they sale!!!!

An absolute rip off! I have had a volvo xc 90 for a...
1
nicsand on 10/30/2012
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

An absolute rip off! I have had a volvo xc 90 for a little over a year. Within that year this vehicle has had 3 major repairs: transmission, fly wheel,timing belt.. totaling over 3000 dollars. 2 days after the timing belt repair the truck broke down AGAIN! If I can save some one else the time,money,and trouble of dealing with ABU then this post was absolutly worth it!

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