Acura of Athens

4.4
Overall Rating
Customer Service: 4.5 Quality Of Work: 4 Friendliness: 4.8 Pricing: 4.2 Overall Experience: 4.2


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Excellent service
5
Codaddy on 11/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My car was picked up and repaired and delivered back to my house I also was given a loaner. I am very well please with the service I received.

Regular Maintenance
5
amy bray on 05/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

everyone at this dealership is super nice!! Easy in and easy out!! Provided a car for me to go about my day...which is a major plus!!

Great customer service - kudos to Acura of Athens and Acura!
5
rstchristo1 on 08/22/2014
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We recently bought a used Acura from a non-Acura dealership in Atlanta. The car is still under factory warranty and was previously a certified used car (that also transfers to us as new owners by Acura). After purchase we noticed a problem with an exterior issue that Acura of Athens or Acura Company could have said wasn't covered under warranty but they got the replacement parts and labor approved by Acura to fix the problem/issue. I am so thankful they are committed to standing behind the quality of their vehicles. We have dealt with them in the past with several other used cars so I definitely recommend buying from them and having vehicles serviced there.

Be very cautious when purchasing a USED vehicle from this...
2.4
kegunder on 04/04/2007
Customer Service: 3 Quality Of Work: 1 Friendliness: 4 Pricing: 2 Overall Experience: 2

Be very cautious when purchasing a USED vehicle from this dealership. This dealership claimed to be selling a CERTIFIED vehicle that had no previous accident/damage to it. We asked several times if there had been any, as they would obviously know from the certification process. After taking it to a very reputable collision shop, it needed several thousand dollars worth of work to replace bumbers that had both had accident damage, but hadn't been replaced. What's more, several things were not working on the vehicle and the tires had tire rot all through them (for a car with less than 20K miles). When questioned, the Manager (Chuck) said that the "b" staff must have been the ones to certify that vehicle and miss all of the items that weren't working. Acura Corporate said in that condition, it shouldn't be able to be certified. Be very wary of buying a car from this dealership!

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