Alexandria Motors

3.5
Overall Rating
Customer Service: 3.4 Buying Process: 4.9 Quality Of Repair: 5 Overall Facilities: 5 Quality Of Work: 2.7 Friendliness: 3 Pricing: 3.1 Overall Experience: 2.5


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Pleasure to work with/Great vehicles
5
Love my vehicle on 06/27/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We purchased 2 vehicles from JR Allen. He was very friendly & recommended vehicles that we were looking for. We both recommend buying your next vehicle here. We will definitely be looking here for when we purchase our next vehicles.

Friendly, knowledgeable, honest dealer!
4.5
Miriana on 06/25/2016
Customer Service: 5 Buying Process: 4

Tim M. Was very amiable, knowledgeable and personable. He made the entire car purchasing process enjoyable. He also worked with me within my very tight budget constraints and for that, I am very appreciative. This was the 6th dealer I had visited within the past week and this was the only positive experience. The Honda Civic I purchased, was exactly as advertised and the condition matched the listing. I would highly recommend this dealer and will consider them for my next purchase. I love my Honda Civic!

Ask for John Branch!
5
Ashley White on 06/06/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Our experience with John was very relaxed and went very smooth considering the situation we were in. He was very helpful with any questions we had, and you can tell he was looking out for our best interest.

J.R. was easy to work with
5
Trevor Eystad on 06/06/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

J.R. Allen was my sales consultant and he was easy to work with.

Out with the old in with the new
5
Brandon on 06/03/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

JR treated me with respect and was very hospitable to my concerns regarding my trade in at my then current vehicle. He even let me use his desk as a dinner table. Very easy purchase process. Thank you!

I drive for a living and I go here for everything.
5
Bear on 05/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I'm a delivery driver for Jimmy John's and I go here for everything. A different car, maintenance work and service work I'm there. Service departments nice and fast. Sales are always nice. Sales will make sure they take care of you and if they don't have what you're looking for they'll find it. They're not pushy for a sale at all. They like me so much they made a preferred customer and I'm happy to be one. Great place to be.

Great deals, great people!
5
Brad A. on 05/07/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Had a great experience with buying my car at Alexandria Motors. These people are very professional and made it easy for me to choose them!

Best deals and best customer service!
5
Brad A. on 05/05/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Had my best car buying experience to date with these guys, they treated me very well and not once made me feel pushed into buying a vehicle. Found my dream car and was driving it home in no time. These guys now have a life long customer!

Rip off
1.4
MAD CUSTOMER on 03/16/2015
Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1

Omar/ Joey sold me a 2008 Benz, I was told that my loan was a no interest loan and my car will be paid off in 3 years. I just found out after 6 months that was a lie. I have a 5 year loan with interest. They are con artists and I wouldn't recommend no one to buy from this dealership. The Loan officer just told me she was surprise that I purchase the car. I wish she would have said something sooner.

Excellent Experience
5
GregCollins on 10/09/2014
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had been shopping around for a used Volvo XC90 for about 3 months and couldn't find one that met my needs. I was driving home and saw one for Sale at Alexandria Motors. When I got home I called over and arranged to see it the next morning. The sales rep was very nice. The price was way less than the local dealerships and was equivalent to a private seller price (that doesn't have any warranty). Plus it was inspected. I took it on a very long test drive. Although the car was excellent and at an already good price, there were a few minor things that I wanted done on the car (bumper touch up, new front brakes). They worked with me to get these things done professionally without virtually any change to the price. They were courteous and professional to me. They were respectful as well. If they told me they were going to do something, they did it. I will definitely go back when I get my next car. Excellent high end cars at good prices sold by good people.

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