Allen Turner Chevrolet

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.7


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Great service
4.2
topswattashawn on 11/30/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 4 Pricing: 4 Overall Experience: 5

The service center was very accommodating and service was excellent. I missed my morning appointment because I didn't make it back from Thanksgiving travel on time, and they promptly scheduled me for the same day. Took my vehicle in, got a ride home and had my vehicle taken care of by end of the day. Service guy Ron was good too. He kept me updated with the vehicle status.

recall notice for airbag sensor
5
beatle44 on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Scheduled an appointment and was given time which was made exactly by the staff. Really liked the personnel and accuracy of the time for repairs. Will service my car there in the future.

Wonderful
5
taylor.shope on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We had a wonderful buying experience with Jessy. He found us the perfect vehicle and we enjoyed the process. David also helped in our deal and was awesome as well. Rob the finance guy was great he helped us get a good rate and was very knowledgeable.

Professional service
5
S-ENSOR on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Dealing with Allen Turner in Crestview is a much more professional service department. Kept us up to day and helped us feel at ease with our new diesel.

Service review
4.4
Katie on 11/28/2016
Customer Service: 4 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 4

Carie was wonderful throughout my car repair process. She was thorough and even though it was a busy time she maintained communication so I knew what was going on with my Malibu.

Awesome dealership
4.6
Rvolksjetta on 11/28/2016
Customer Service: 4 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

David will take good care of you! Everyone there is friendly and will do whatever it takes to make sure you're happy before you leave!

Service Experience
4.8
DBs Silverado on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

My service experience was excellent, and my down time minimized thanks to Mike Albright asking the right questions, listing to my input and providing me with good feedback.Mike continued to keep me updated on the technicians findings, and my problem was resolved in a very timely manner thanks to the staff.I'll continue to have service at this facility, and recommend others do the same.Respectfully,David Brock

Service
4.6
KIBLERMELISSA on 11/24/2016
Customer Service: 4 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 4

The service center is nice. The representative that helped me was very kind and explained what needed to be repaired. I would recommend service at Allen Turner.

Outstanding service
5
WEAPONS on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Mike did an excellent job, taking care of me and my truck. He asked the right questions and provided me with a detail list of items that he would take care of on my visit to the service dept. Mike made sure that all of my concerns were address and that I was satisfied with the service he had provided. Mike is a customer first guy, awesome job !!

Great service!
5
Travis M. on 11/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a great experience when I took my new sonic to have a oil change and an air bag light checked. Ron was awesome through the whole process. He called me right away to let me know my air bag module need to be replaced got me in a 2016 Malibu for my loaner and gave me updates every day til it was ready. He really understands customer service, I appreciate all he did for me, and I'll be asking for him when I return.

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