Atlantic Auto Group
Just purchased a 2016 Chrysler 200 and I am so Happy with my new car. I love Love Love it! My salesman was Miguel Mejia. He worked very hard in making my car purchase happen. He went above and beyond, along with the rest of the Atlantic Auto Group team, in making my experience there great! If you are planning on making a car purchase soon, go there and see Miguel Mejia. You will be Happy you did. :-)
Everytime I leave my car there my blood presure goes upTerrible customer service, new people every time, very expensiveI just left my car for an estimate today after I was told that the $119 will be applied to my repair cost if I decide to get it fixed there...they changed their mind saying that they never said that.I went to pick up my car at 6:40pm(they close at 9pm) and was told that someone forgot the paperwork inside the repair shop and can't give me my own car To mention that I purchased this car brand new here and have only bad, unpleasant experiences.Once they asked me if I knew when I purchased the additional insurance($2500) that I will missed place a key...2years laterEvery time I have to go thru a manager to get anything doneNever buying or coming back again
Went to the dealership for the first time today, when it came down to deciding on getting a car within my buget, i was shown something outside of it when i told the dealer i was not intrested and i had to go to run my other errands he got upset and told me the only thing i can afford is a cell phone, at least I have my truck that is paid for and I'm not getting into something, because you want to push on me. Sales manger, you definitely need to work on your customer service, because it sucked.
Walked around the lot for an hour searching for an advertised car we had an appointment to see. When my husband finally found the car himself, and compared the VIN number we were told that the car is no longer for sale. Then they tried to sell us a different car for $5,000 more than the one we were interested in. When we expressed our displeasure that we drove an hour round trip to see a car that should not have been listed for sale, we were told that "we didn't drive that far".
I wouldn't buy so much as a scooter from this dump after the experience i had with Corey. Made a deal on a car, changed my insurance over and they sold the car out from under me, presumably because someone came in with more money in the interim. That deal must've fell thru because they came back to me saying they were sorry and wanted to sell me the car. Yeah, right.
What a bunch of JAs at this place. Bring you in on one price then add $2K to it when you show up. Then you spend a few hours getting the price back to where it was before you came in, go home for the nite to sleep on it and they add $1,500 back. Game playing idiots. Bye Felipe!
I have been a customer at Atlantic for over 10 years. I'm very sad to say my relationship with them is now dead and buried! I recently went to the showroom to discuss leasing a new vehicle since the lease on my current vehicle is ending within the upcoming month. First, I waited 20 minutes before anyone even acknowledged I was there. I finally had to walk up to the manager desk (the high in the sky guy to intimidate you) and ASK for help. Immediately I was greeted with an attitude from the salesman like he was doing me a huge favor. He placed me in a vehicle without asking what I was looking for or even discussing price. We drove to the other lot where other vehicles were stored, in silence. The salesman didn't talk about the features of the car or how to operate anything. It was awkward to say the least. We drove back to the dealer and stood outside while he finally asked me what my price goal was. After much research on other dealer websites as well as the manufacturer's website, I came up with a monthly payment that was in line with all of them. Atlantic's website boasted this super low monthly payment with a ridiculous amount of money down on a car that wasn't even the current model year. Immediately this salesman told me it was not possible. I tried to discuss the offers I have researched, and I was shut down without any conversation. It was his way or the highway! I will not be returning to this dealership and I recommend everyone else to do your research and find a place that has better customer service.
Tonya was very knowledgeable regarding the vehicles she showed me, She was friendly and helpful and not pushy or aggressive. Tonya was very concerned and sympathetic and went out of her way to help me during a low sugar incident while in the show room. .She made the transition from one vehicle to another very easy and I would advise anyone looking for another auto to see Tonya FIRST..
I've bought 4 vehicles here and the team is always great to work with. Bought 2 cars from Joe Q and he's the best.
I was very happy with the service and how hard everyone had worked to make my first time car buying a huge success. Very happy with my new car.
