Audi Beaverton

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Quick and painless
5
Felicia H on 11/30/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Tony is very professional, with a great personality. He made my buying experience a great one. He handled everything perfectly from the questions, test drive, to setting up the car after purchase. Very pleased with him, and would definitely come back in the future.

Integrity
5
Katie65 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

I stopped by to look at a Q7. I took a test drive with Tony. After having experienced many other dealerships for a high end car, this was the best! He simply let me checkout the Q7 with no pressure or gimicks. As a woman purchasing a car is typically a thing to be loathed! Tony was honest, and answered all my questions to my satisfaction. He was knowledgeable about many other brands I was considering. I would highly recommend Tony Yan to anyone purchasing an Audi!

Great buying experience!
5
mark audi q5 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Shane Randall is a very professional and a huge asset to Audi. He listens and answers your questions. He is no pressure and genuinely wants to make sure you are having a good experience. Would highly recommend him.

Customer service at its best!
4.8
tufala on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

This is our second time taking our Audi to the Airport Way location & both times were completely blown away by the professional & friendly service we received. I have worked in the customer service field for nearly 20 years & understand that customers can sometimes be demanding. Amy & the Sunset Audi Service team are so far 2 for 2 in exceeding our expectations & we are looking forward to working with them again.

Very professional and efficient.
4.6
zimminc on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

I go to the eastside Audi on Airport way for service and they never cease to amaze me. The staff is very professional and efficient. I am impressed with their customer service, and appreciate how accessible they are.

Very helpful
4.6
Rob on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

Tony was very helpful and professional. Answered my questions in full. I hope we will have great relationship in the future. Patient and professional service.

Satisfied to the end
4.8
tperryz on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Clint, my salesman at Sunset Audi helped me through the whole process. Friendly and upfront as I purchased my used Mercedes. Will consider coming back

Good experience
5
Navy man on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Another good experience with getting our car serviced. Highly recommend this dealer. Received our car back washed inside and out. Nothing to complain about once again.

Fantastic buying car experience.
5
Megan on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My parents and I had an amazing experience buying our first Audi at Audi Beaverton. Tony Yan was very charming, pleasant, knowledgeable, and helpful in helping my dad to find just the right coverage he needed for his Audi, and helped my dad get into his Audi quickly. My dad didn't know English and need translator, Tony was very patient with him and answered all his questions. I HIGHLY recommend Tony Yan if anyone is in the market for a new Audi. Thanks for awesome customer service! Such a fantastic buying car experience.

Always great service
4.8
2102avant on 11/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Had new tires Michelin tires installed in addition to the 40k mile service. I appreciated the use of a 2016 Allroad while my car was being serviced. I'm always impressed with the friendly and helpful employees at Sunset.

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