Audi Birmingham

4.5
Overall Rating
Customer Service: 4.5 Buying Process: 5 Quality Of Repair: 4.9 Overall Facilities: 5 Quality Of Work: 4.5 Friendliness: 4.5 Pricing: 4.6 Overall Experience: 4.3


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Great Servicve Again, and impressed w/New Facility
5
Timothy J on 10/19/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Again, another great experience with the service. Repairs or purchasing a vehicle, they are professional and are willing to do what is needed to make your experience the best.

Audi Q5
5
Kristi Kimberly on 09/06/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Easy, fast, friendly. I would definitely recommend this dealership and my salesman Johnathan was great.

Great Dealership
5
Mike Waters on 09/05/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Great Service. They always take care of my wife and her car.

Great Dealer
5
Edith Chamblin on 09/03/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great salesman and managers. Nice and friendly atmosphere. Would recommend others to check Tom Williams Audi Birmingham out. Love my car!

Solid service as usual
5
Bryson Stephens on 08/18/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

The team at Audi Birmingham has always done a great job of taking care of me and my car. Been driving an A6 since Sept 2007 and they have been servicing it since then.

satisfied customer
5
Michelle on 08/18/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Very nice dealership to purchase a car as well as service department exceeded my expectations...

Audi Q5
5
GWH on 08/02/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Explained what needed to be done, why it needed to be done, and when it would be done--accurately.

Tom Williams Audi Service Experience
5
Stephen Moss on 08/02/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I think that they were extremely reasonable in the pricing of needed repairs. I appreciated their willingness to work with me on this. All repairs have been done successfully.

Service
4.7
MJBROWN 1 on 07/30/2016
Customer Service: 5 Quality Of Repair: 4 Overall Facilities: 5

Overall the service was good. Some of the services were higher ticket. Unfortunately there is not another shop locally to compare prices charged. As always, the Staff was great. The new facility is awesome.

Audi 5 Convertible
5
Dfaerber on 06/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Spotted car I was looking for online and drove to dealership to check it out. It was just as advertised. Put a deposit the AMEX card and came back the following week to pick it up. Dealership had drive pick me up at the train station. Within an hour of arriving at dealership, I was on the highway headed back home. Not high pressure sales like other dealerships. Pleased with my purchase and the way I was treated at this dealership.

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