Audi Fort Lauderdale

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4 Quality Of Work: 4.9 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.8


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great
5
Christopher Jarvis on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

great experience....best in many years....no hard sell...just good salemanship...probably could have gotten more for trade in but that is just part of the process I guess.....overall a very positive experience. Salesperson was very educated about vehicle and demonstrating its many advantages and great features.

Excellence all around
5
StuartEL on 09/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was introduced to this dealer from a coworker who strongly recommended them. Within a few hours of talking to Frank, I was at the dealership signing for my new car. Everything from greeting, to test driving and purchasing was handled in A1 style!I can't say enough about the team here, Abbas and Frank made my car buying experience stress free and comfortable.

Great Experience
5
Jordan144 on 08/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

After shopping around for vehicles for about a week (and not having the best experiences) I reached out to Audi Fort Lauderdale via email and Stephanie Bhim responded to my email right away. She went above and beyond to answer all of my questions, and assisted me in arranging a time to come in. Stephanie paid attention to detail to make sure I was paired with the right sales representative in order to have the best shopping experience. When arriving to Audi Fort Lauderdale Stephanie came out to greet me, and let me know I would be working with Curt Early! Curt was absolutely amazing. He was very patient, and provided me with options. Curt assured me that he was there for me, and wanted to make sure I got what I wanted. I could tell he genuinely cared, and he treated me like a friend, not just a buyer. I actually went to the dealership considering purchasing something pre-owned and ended up walking away with a brand new Audi A3! Before leaving the dealership Curt showed me how to operate everything in my vehicle to make sure I was comfortable with all of the new specs. My buying experience at Audi Fort Lauderdale was like no other. From the back of the house, to the front the staff was awesome. I really enjoyed working with all of them, they welcomed me to the Audi family with open arms, I really hope to work with Curt and the rest of the Audi Team again in the future.

Great experience leasing 2016 Audi SQ5 from Mark Epperson
5
John Katelman on 08/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I called Audi Ft Lauderdale after seeing a new black 2016 SQ5 online. I got transferred to Mark Epperson. I asked him to take a few pictures of car and text me back; he texted me the pictures within 30 minutes. I had already gotten a quote from Audi West Palm Beach....but they only had Daytona Gray Pearl and this dealership had Black which I preferred. I showed up, drove car for 15 minutes....I made a fair offer based on what I had been quoted at Audi West Palm and told Mark to take or leave it. He came back in 5 minutes and agreed to terms without any negotiating to try and raise my price. I also dealt with Christopher Bucknell and he is a good guy too. Love the car, hoping it doesn't have a lot of problems!

Best Buying Experience in YEARS!!!
5
Kevin Buchanan on 07/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The entire team starting with Melinda as my first P.O.C. were 100% professional, knowledgeable and helpful. I arranged an appt in advance and the vehicle was ready upon arrival for a test drive, and it did not disappoint! My salesman Cirilo was accommodating of my request and was a straight-shooter. Steve(Manager) recognized a good customer when he saw one and organized a seamless purchase experience. James(Finance Manager) was very meticulous, even after normal business hours and was very helpful in recommending a solid warranty for my new vehicle. If you are looking to buy a vehicle without the normal headgames this is your dealer! Thank you all again!

easy experience
5
new A4 on 06/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I knew the car and the options I wanted. The car was in stock. We negotiated the final price over the phone. I came in and they honored the price. Staff was friendly and polite.

Outstanding Experience as an Out-of-State Customer
5
L. Spurlock on 06/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I am not sure where to begin with such amazing and outstanding care that Chris Bucknell and Erick Alava provided to my husband and I during the purchase of our car. Big kicker... we purchased the car without ever putting our hands on it. You read right. We were out-of-state and purchased our car from them. We live in AL but were able to purchase our Audi in FL sight unseen due to the care and exceptional customer service they provided. Not one time did they make me feel like any questions that I asked was an off the wall question or too time consuming. Rather, they approach my every concern with care and consideration. Thanks for making what can be a stressful time to a fairly easy process even with us being out-of-town buyers. Being an out of town customer was less stressful with them compared to when I purchased my Lexus locally. I must say that when I purchase my next car, I am definitely contacting them. Check these guys out for sure if you are in the market for a car.

Certified pre-owned
5
aubree on 06/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everyone here is pleasant and helpful, in both service and sales. We got a great price on an A4 and received a very good value for our trade-in. I have been back a few times to have the car washed and some pint scratches fixed.

Audi Ft. Lauderdale-GREAT!
5
Audi Q5-lovin'it on 06/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I first went to another Audi dealership in N. Miami, FL...was NOT welcoming and I never saw the sales manager during my interaction with the salesman...made me feel my money wasn't good enough and they didn't even budge $0.00 on their price~~but then I drove back to Audi Ft. Lauderdale---the exact opposite! They were welcoming at the door, salesman was quick to ask what I was looking for-and soon, was test driving a Q5. Please- Please,, if you're looking for a GREAT dealership, service, and friendly people-who know the product and willing to deal---GO to Audi of Ft. Lauderdale, Florida. Would like to mention: Gill & Abass-sales, David & Christopher-sales mgrs. and James(Jim) business mgr.....Terry-GM, You have a GREAT team and atmosphere at your dealership!! ~~LOVE my new Q5~~

AVOID, You can't even trust their carfax reports!!!
1.2
JPT1 on 06/06/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1

Sold me a 2013 Audi A6, showed me a clean carfax, and it was CPO. There was paintwork galore all over the drivers side, and the entire driver mirror. Offered to paint the problem areas....Hah! Sure they did...of course now I have a care worth $2-$4,000 less that what i Paid since it already has paintwork, and they want to paint more??? Refused to consider any other solution. They are liars at the very least, and probably criminals in my opinion. I sat in the dealership for 7 hours to get the paperwork done. They showed me the car dirty so I didn't see the flaws, and took so long to get it out of detailing that the dealership was closed and I was sitting on the pavement in the parking lot waiting for it to come out. AVOID AT ALL COSTS!!!!

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