AutoNation Toyota Irvine

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.7 Quality Of Repair: 4.7 Overall Facilities: 4.8


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Autonation Irvine
5
Renee on 11/22/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Gregory and Don were very helpful during the buying process

A pleasure to work with AutoNation of Irvine
5
Monarch Beach Fan on 11/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

It was a pleasure to purchased form AutoNation. Things to like were the absence of hassle from salesman Trevor or the financial manager. Everything was straight forward. Though looking for a used car, we bought a new car. Trevor was a pleasure to work with. Especially appreciated was his spending a full hour to teach us all of the bells and whistles on our new RAV 4 Platinum model SUV as it was loaded with them.

First Time Buying a Car!
5
Ian Archbold on 11/16/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Went there today to buy a car and it was a great experience. Trevor Morgan, was the man, helped me find a car and pay structure that fit my budget. Mike in financing is some sort of financial wizard he worked everything out and made sure I knew all my options, definitely will do business with this dealership for a while.

4Runner 4x4
5
Adam on 10/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Eric in sales was the best. He worked hard for our great deal we got. Love the car, love the customer service. The finance department needs improvement but overall the experience was great. We will definitely buy our next car from Eric

Great car-buying experience
5
Carrie on 10/07/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Our sales consultant was knowledgeable, professional, and kind, and the process was as smooth as possible! We got a great deal on a fantastic car, and we're thrilled!

AutoNation Toyota Scion Irvine - Used Car Purchase
4
Derrick C on 10/04/2016
Customer Service: 4 Buying Process: 4 Overall Facilities: 4

I worked with Andy Vuong via email, over the phone, and in person. Andy was very friendly, professional, and prompt. He listened to and addressed all my concerns and questions, we spent some time going back and forth because I was in San Francisco. Andy was transparent in his dealings and up front.

Toyota camry
5
Mihee woi on 10/04/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

The sales person Eric T was wonderful, very straight forward and responded my request very well and fast

Good service
5
Peicheng on 10/01/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

It's a happy experience to buy my first car! Sam is really helpful!

2016 Toyota Camry LE
5
Cardeals on 09/29/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

William Nam provided excellent customer service. He was very helpful and always tried his best to satisfy his customers.

Excellent shopping experience with Joseph Stoner!
4.3
Priusbonnie on 09/24/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

We had the best experience buying our new prius! Joseph Stoner who sold us the car was our favorite cars sellsman that my husband and I have ever worked with. He was lighthearted, easy to work with and truly pleasant. It made a scary car-buying process actually a pleasure. All cars salesman should approach customers the way he does!

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