AutoWorld of Conway

3.6
Overall Rating
Customer Service: 3.8 Buying Process: 3.6 Quality Of Repair: 2.6 Overall Facilities: 3.5


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mixed feelings
2.5
Big Al on 07/21/2016
Customer Service: 4 Buying Process: 2 Quality Of Repair: 1 Overall Facilities: 3

had my mind set on a car but to be honest the staff was very pleasant but when came to try car it was dead and needed battery then the staff member told me , sir remember the cars in that part of the lot are as is, did not want to hear that when car was dead and had to trust that, thats was the only issue when staff said as is sir, lol. sort of scared me away

Great Experice !
5
E on 07/11/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great place to buy your car from. Mr. David from the service department took good care of me and made sure I had no problem. Awesome place.

Great service!
5
Paul M. on 05/12/2016
Customer Service: 5 Buying Process: 5

Excellent service,fair pricing, no hassle buying ln a friendly environment.

A very good experience
5
Gary Compton on 03/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I got a very good deal on a 2008 Lincoln MKZ, salesman Rich Dockrell was very professional and helpful. Would recommend them highly.

A really great car buying experience!
5
Red-Line Owner at the beach on 10/27/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Driving by when I saw a sports car out of the corner of my eye that I'd been searching for. I turned around and pulled into the lot and a super-nice salesperson put me right in the driver's seat for a test drive. Man, did I ever like that car! The next day, I drove back and met with the salesperson to "talk turkey" about getting the car of my dreams. There was no pressure; I felt completely at ease and in control, and I truly got a fantastic deal. Their financial advisor was quite helpful offering me lots of options, answering all my questions and taking into consideration my circumstances. The owner stopped in to welcome me, and I can understand why they sell so many vehicles with their company philosophy and business objectives being right on target and customer focused.

Nissan 350Z
5
Chuck Roach on 06/30/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I bought a Mustang and was so happy I bought my son a 350Z. After a day there was a problem so we went back. I have bought from used dealers before and had problems. So I went prepared for a argument. I go in and go off on the lady in the office ( I was wrong ). Even with my attitude she was very nice and took me to the Service Manager. He was one of the nicest people you could meet. He told us they would fix the problem. He will let us use a loaner car. This is by far the best dealership I have ever bought from. I will buy from them again. I also like to tell the lady in the office that I am sorry for acting like a fool.she was a great help.I bought two cars in three days.

Great Experince at Auto World of Conway
4.3
Vicki A on 01/11/2015
Customer Service: 5 Buying Process: 4 Overall Facilities: 4

We purchased a car on 1/2/15 from Autos World of Conway and had a great Experince. We found the best selection of any Preowned cars in the Myrtle Beach area and we feel like we got a very fair deal on the minivan we were looking for. The salesperson seemed honest and the whole process was easy. Before we left the owner came out to meet and speak to us. He told us his story and made us feel more confident that we made a good decision. Best of all, we have enjoyed the minivan.

they wont contact me
1
Brandon harrleson on 10/03/2014
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I've tryed and tryed to get autoworld of conway to email me back about a couple trucks i like but they never reply back i mean the reason im interested is because after im done paying off the car i have now witch is gonna be soon i was going to trade it in to get a truck cause thats what ive always wanted... the car i have is a 2004 jeep liberty sport its almost brandnew and it drives great but that dont change the fact that i want a truck all i wanna know is if i traded my car in for a truck what all would i have to do ? how much would i have to pay? how much would i have to pay a mounth?

Scammers...do not buy a car from them
1
Samgt on 06/17/2014
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I Just got a car from them 3 weeks ago and I have taken it back 3 times for them to tell me something different is wrong every time. The car broke down on me and they expect me to pay out of pocket for repair s. The owner is never in and never return your calls... They are quick and easy to buy a lemon from

Great experience!
4.3
Vance on 05/25/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

Found the car I wanted on cars.com. Went to the dealership and the car was 'as described' and no surprises. Salesman's name was Donald who was very friendly. Greg and Ed helped me set up the payments that fit my budget. Will definitely return when in need of another car, and will be recommended to anyone I know that needs a car.

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