B. F. Evans Ford, Inc.
Tony was great to work with. He knew I didn't have a lot of time, so he made sure everything was ready when I got to the dealership. Tiffany made the financing process very smooth. Robert- Owensboro, KY
Everyone was very friendly and helpful, especially Derek, Brittney, Tiffany and Darrell.I WILL do business with BF Evans again! We were very pleased with our car purchase.Tim- Sacramento, KY
Purchasing this truck from BF Evans was a pleasure. The salesman was very helpful and made purchasing the truck a very good experience, by far the best and easiest purchase I have ever made. I will go back to them again and I have recommended them to all my friends. They should get the best reward!!
Very pleased with their response to our inquiry, and the speed with which they were able to get everything ready for us. Very friendly, courteous, and professional. I have recommended them to all our family and friends.William- French Lick, IN
Great team! They always take very good care of me and my family. This is always a great piece of mind for us. These guys are just like my family doctor, dentist and eye doctor, they keep us auto healthy and we can always count on them!
Great team! They always take very good care of me and my family. This is always a great piece of mind for us. These guys are just like my family doctor, dentist and eye doctor, they keep us auto healthy and we can always count on them!
Please read below about our experience at Palmetto Ford, Charleston, SC.When we got home we took our Ford Edge to BF Evans who repaired the car in one day and loaned us a car to drive. They did not insist on a Diagnostic. The cost was far, far less than Palmetto. Buy your Ford at BF Evans for the SERVICE if nothing else!We were out-of-state volunteers at Edisto State Park. We had a problem with the door latch on our 2011 Ford Edge. Took it to Palmetto Ford, Charleston, SC on October 7. First they made me sign a paper saying I would pay $125 to run diagnostics on it. I told them the problem so a diagnostic was not necessary. Met a man in waiting room from Charleston who said they did not make him pay the $125 on his 2009 Ford F150. Gary Ferguson came in later told me the car needed a door latch. I had already told him that. He said it would cost $400-$500 to repair it. Gary insisted that we pay the $125. When we checked out AR the cashier charged us $150. I was busy talking to Gary, who said he had ordered the latch and that he would call me the next morning about when to bring it in because it would be here the next day. The part was in the warehouse. Called him the next day about 11 since he had not called me. Told me he could not get the part. I explained to him that since he could not get the part & that the other guy from Charleston was not charged a diagnostic fee so he should refund my money. After a long discussion he said he MIGHT be able to refund half of the $125. I told him I was charged $150. He seemed surprised! Later I called my home dealership, BF Evans in Livermore, Ky to see what they charged for a diagnostic. He said usually it was ONLY $69 & we should have received a copy of the diagnostic. I called Gary Ferguson again & requested a copy of the diagnostic report be e-mailed or mailed to me. All the information is in Ford's system as he told us he found it.
Very easy to deal with. The negotiation process was very simple and straightforward. The staff were very friendly and customer orientiented, I would highly recommend
Awesome all around experience. I would highly encourage anyone to visit and see what this dealership is willing to do to win your business. While it is out of the way the customer service makes up for the drive.
