Benson Nissan Easley
They had what I wanted, The deal was acceptable. I purchased the vehicle. The sales person was helpful and friendly.
Purchased this vehicle in a cash only deal - easy for the dealer and only took a couple phone calls. Had it delivered. However, even though I provided a cashier's check in full payment, the paperwork by this dealership was held almost a month. This caused a big mess with DMV that it took 3 visits to the DMV to correct. The dealership also made an error by not obtaining proper signatures, which further complicated the issue. Additionally, they made a error in calculation, which I remain unclear about. Finally, they sold me a car with listed options that it does not have. One of these is a very expensive high tech option. However, this is the most important thing. The dealership staff is virtually unresponsive. They did not return calls or texts or emails until I started to make threats to talk to the GM, bring the car back, etc. Even now, they have not followed up on making right the discrepancy between listed options and sale price contrasted with the lack of some of those listed options. All I can say is buyer beware. I would never visit this dealership again, and I would caution any prospective customer to keep his or her eyes wide open, and probably simply shop elsewhere.
I have the easy care plan so my service was paid for. I made the appointment and showed up a little early. My vehicle was shortly taken into the shop and service was completed quickly. I out of there within ten minutes of my original appointment time.
The dealership didn't have the car I was looking for, i gave them what I wanted and they located a used vehicle for me. My wife an I were impressed with the team at the dealership.
Great buying experience with salesman Mike Waters, pre-owned sales manager Justin, and finance manager Chris. No hassle, no surprises and received a fair deal on a great car.
I have had all the service on my 2013 Armada done at Benson Nissan of Easley and have always had great service. The turn around time is quick and they know me by name. It's nice to see familiar friendly faces each time I go!
We've always bought cars with cash to ensure a quick and easy transaction. Additionally, we prefer dealing with honest sales people and customer-centric businesses. We were set to purchase a 2015 Toyota Sienna minivan at Benson Nissan, and brought a check for the full amount we agreed to pay in addition to trading in our existing car. We worked through all the details of the purchase, or so we thought. We even agreed to foot the $200 bill on a paint repair on the bumper of the vehicle (that Ron had originally said would be no more than $50). As we were completing the paperwork, Ron tried to pull a fast one. Since our primary attraction to the Sienna was being able to open the doors and trunk from our key remotes, we were shocked when at closing, he said "oh and by the way, you only get one key because that's all we have." Then we learned it was $400 for an second key, and Benson Nissan wouldn't pay for it?!?! What a disgusting lack of integrity by Ron and the dealership. It is asinine to sell a $30K family car with only one key, and incredibly deceitful to knowingly omit that information from customers until the eleventh hour.Had they been upfront about the additional cost we'd incur, we might have been okay with it. But the last-minute snake-like move was incredibly distasteful. On principle, we walked away from the dealership, because we didn't want to give Benson Nissan any of our business. I would strongly encourage others to look for vehicles elsewhere.
Service rep helped me out and worked me in for service at the last minute to save me an additional trip from Seneca. Always a pleasant group to work with ----- whether sales or service.
This was a quick but thorough service, done on a late Tuesday afternoon. Hardly had a minute to myself before the service was completed. All records were reviewed. It was a pleasant experience!
I have dealt with the Benson Nissan of Easley family for over 20 years and will continue to do so. I have nothing but praise for the entire Easley team. Thank you!!
