Best Auto of Manassas

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 5 Quality Of Repair: 4.9 Overall Facilities: 5


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Excellent Service
5
CARLOS on 09/03/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I purchased 2009 Nissan Altima very good price They helped me a lot , Shala Sales person God bless her We love you and we come back Submitted on 09/03/2016 by CARLOS

Great car buying experience
5
LARRY PEOPLES on 08/26/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Purchase a car today from best auto of Manassas, and it was a pleasant experience from start to finish, Mike the car salesman was very professional and shala very pleasant, I'm so happy with my car I purchased from Best Auto of Manassas, thank you very much LARRY

Great Service *****
5
David Scott Born on 05/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Best Auto of Manassas is a quality car dealership. One can tell right away that Mike and Shahla take care of the cars they sell and sell them at a good price. We intend to purchase more cars from Best Auto of Manassas. Thank you, Mike and Shahla!

Audi 2004
5
Michael Wallace Jr. on 05/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Dear Mrs. Shahla, Thank you again for your time and consideration. I sincerely appreciate your kindness and professionalism. I look forward to working with you again. I love my 2004 Audi. Michael Wallace, Jr.

Fantastic Customer Service
5
Jacob on 05/02/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I just bought a 2004 Volvo XC90 at this dealership. We were super happy with the car and help we got from Shahla, and it was worth every hour of the 4 hour drive from Roanoke VA. She was super sweet and on her feet the entire time, we test drove 4 separate cars and we're not pressured at all to make a purchase. Left with a hug and a smile on our faces.

Friendly, Helpful staff, great selection!
5
Pt Cruiser Fan on 04/26/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I found my dream car ( a PT Cruiser!) on Best Auto of Manassas' website, and headed down to see it. I was helped (not hustled) right away. The car I wanted was behind a few cars, but they got it out and I took it for a test drive. I loved it, but had a few minor concerns... Mike assured me that he would take care of them. It was late on a Saturday evening and I had a rental car, so we agreed I'd come back in a few days. Shahla helped me through the paperwork, and I paid a deposit. I came back to pick up the car on Monday, and Mike went above and beyond on his promises! Mike, Shahla and all the staff are very down to earth, friendly people, they stand by their service, and their word. I genuinely enjoyed the whole experience, and am enjoying my car!

100% amazing service
5
purchaser on 04/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I am 17 years old and I came with my parents today to buy a used Jeep Liberty. Shahla helped us for hours and helped us come to an extremely could price for my dream car! She was the sweetest women ever and I wouldn't have wanted to get it from any other auto shop. 100% pleased and left happy :)

BEST CUSTOMER SERV**********
5
TORLYNN DORSEY on 02/09/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

VERY PROFESSIONAL AN GAVE ME THE RIGHT TRUCK I WANTED. I AM VERY BLESSED !!!!! by TORLYNN DORSEY

Outstanding Customer Service
5
Gus Ghaida on 01/31/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The sales representative (Shahla) went above and beyond to make sure that we have a pleasant buying experience without the salesperson pressure. She showed us many vehicles and helped us select the right vehicle. We are very satisfied with her service and recommendation. Moreover, we encountered an issue with the battery several days after purchasing the vehicle and she replaced the battery with a brand new battery for free. I highly recommend this dealership and salesperson.

Excellent!!!!
5
Angelica on 12/17/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great customer service, I love Shahla and her husband!!! They get everything done as soon as possible! Love love love! definitely the best customer service I have received!

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