Danny Tran helped me at the beginning by giving me a great price so I came in to look at the vehicle. He greeted me and got the car brought out to the front. From there, I was helped by Dylan Nguyen, who made the car buying process stress free. I would say this was the most positive experience I have had when purchasing a car.
Worked something out for us with the payments the process was fast and they explained the whole contract before signing and the staff was super nice they made sure we felt comfortable
My sales person Stephen Hague was very knowledgeable and made the process simple and hassle free. Jeremy and Janet explained all of the details of the contract and did not use any high pressure tactics. I highly recommend Big Star Honda.
I worked with Jafar and got helps from Lee and Burke. They were great. They guided me step by step, taking time and bearing me. I highly recommend these guys for your next car purchase.
Fantastic employees! They really take the time to listen and offer great deals.
Geraldo called us for 2 weeks to go trade in are crv I told him I don't want him to waste are time and that's what he did. I was very disappointed with y'all communication.
Dylan Nguyen was our salesman and he was great. He took care of all my questions and prepared everything we needed without any tricks to close fast. I was very specific what I wanted and Dylan gave me exactly what I wanted without any tricks or upsell. Bert did our final papers and went over some warantee options. He was also very expeditious and thorough. I point this out because I am very leary of car salesmen and hate wasting my time and being tricked. But Dylan was very upfront and all the contracts reflected exactly what we agreed on. I definitely RECOMMEND BIG STAR HONDA for a great car buying experience! In contrast, I went to Honda of Katy and that was the most frustrating experience of a dupe, bait and switch, and upsell.
Dylan Nguyen was our salesman and he was great. He took care of all my questions and prepared everything we needed without any tricks to close fast. I was very specific what I wanted and Dylan gave me exactly what I wanted without any tricks or upsell. Bert did our final papers and went over some warantee options. He was also very expeditious and thorough. I point this out because I am very leary of car salesmen and hate wasting my time and being tricked. But Dylan was very upfront and all the contracts reflected exactly what we agreed on. I definitely RECOMMEND BIG STAR HONDA for a great car buying experience! In contrast, I went to Honda of Katy and that was the most frustrating experience of a dupe, bait and switch, and upsell.
Awesome sales reps and an even better floor sales manager!
Excellent experience! Steve and Anthony were a pleasure to work with!