BMW of Cincinnati North
These guys are AWESOME!! I came looking to upgrade my car and find one that would fit into my budget and looking more into a certified pre-owned BMW. I ended up getting a new model because of their hard work finding something that fits in my budget and makes sense. Thank you Brad, Clay, Nick and Mike for making this happen.
Jon Ogden is the man. He made the new vehicle experience memorable. Very knowledgeable and willing to get a deal done. Highly recommend him if you are in the market!!
This is the third BMW I have purchased. My first in 2001, then again in 2010. This time, I decided to check out BMW of Cincinnati North. Am I ever glad I did. I reached out for a quote via the internet and connected with Clay Moorhead. He was prompt in responding and following up without being pushy. I went in to meet him and he was going to connect me with another sales person but I asked to stay with him since we had quickly developed a rapport.I ordered a car that day and that's when Clay asked if I had ever considered taking delivery at the BMW Performance Center in Spartanburg, SC. I had never heard of it before. Long story short, that's what Clay set up for me and it was the BEST car pickup experience in my life! OFF THE SCALE. I highly recommend it.Clay was super to work with and made sure I was satisfied with my entire experience. I would highly recommend BMW of Cincinnati North as a dealership AND Clay as a sales associate.
I needed plenty of time, many many visits and multiple test drives to be sure this was the car for me. Then came choosing the equipment, color and locating the vehicle that met my requirements. Jon Ogden was so patient, so helpfulnd and never pressured me at any time. Jon went the extra mile on many fronts including working with other associates (Chris Hundley) to find and bring in other customers cars so i could actually see multiple colors on my model in person side by side. Price was great, they put together a very attractive and aggressive deal. I was very impressed by the entire staff.
My wife and I just arrived home from China for two years and we were looking to get a new vehicle to fill our needs. Jon Ogden and Clay Moorhead were both extremely helpful in helping us do this. They were very responsive to our needs and found us the perfect vehicle. I would absolutely recommend them to anyone looking for a new car.
I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get the car I'm looking for. Thank you for explaining all the details which helped me to made the right decision in choosing the right car that fits my needs and my budget. This is my first BMW, but the experience I went through at BMW of Cincinnati will make it the only place I will visit when I'm buying a second one. Thank you so much.
Just bought my second BMW from BMW of Cincinnati North. Clay Morehead was my first salesman 3 years ago. He was extremely helpful in ordering my car, assisting with the transaction AND supplying help when needed through my 3 years of ownership.Chris Hundley took care of my second purchase since Clay has stepped away from day to day sales. Chris is a plethora of BMW knowledge and also brings real world experience and ownership to his client interactions. He took a great deal of time and patience to make sure I understood the functions and features of my new car. He absolutely went the extra mile through the entire delivery process. I can't imagine anyone represents the BMW product or the dealership any better.Finally, my previous 3 years of working with the service department at BMW of Cincinnati North proved that their people take best in class service seriously at all levels of BMW ownership experience. I look forward to their continued support in maintaining my new car.I highly recommend BMW of Cincinnati North for your next car.
I looked for a month straight when ever I could for the right car for me. When I found the right car with color the options etc that I was looking for Jeff R. Helped make the process straightforward and seem less. As a busy Mom who also works part-time I appreciated this greatly. BMW CINCY North has exceptional customer service. After being at different dealerships for a month straight you really can tell the difference this business has to offer. Thank you! I love my x1 xline x35i - Dr. Stenhoff from Columbus, Ohio
Excellent customer service from Clay Moorhead and Chris Hundley! immediately after I ordered my new 2016 BMW the factory had supply problems (Japanese nav units delayed - earthquake) and could not fulfill my order. I was pushed from the 2016 to 2017 model. Clay worked to secure me a very early 2017 production slot (I think my car was produced in the 1st week of the 2017 model run). I was completely satisfied by Clay & Chris's customer service. They kept me informed during the delay process and I had my new car as soon as possible. I love it and the improvements in the 2017 model make the extra wait worthwhile!I highly recommend BMW of Cincinnati.
From start to finish the process of selecting, ordering and delivery was flawlessly handled by Jo Carter. Very in tuned with your thoughts and concerns. Couldn't ask for a more pleasant experience.
