I recently purchased a CPO 528 from BMW of San Rafael and worked with Jerry Blomgren. The process was a smooth, no hassle experience. This was the best car buying experience I have ever had! Jerry was fantastic, professional, knowledgeable, and not a high pressure sales person- a pleasure to deal with!Shaun the Finance Manager was also great- explained the different options for finance and maintenance and did not pressure me into buying something that I did not need.Overall a 5 star experience.
My experience at BMW of Marin has been excellent. Far better than any other service center. Geoff gets the job done - all the details handled!
Robert Stephens, my service rep was amazing. I brought the car in for it's first servicing and while he told me it would be an hour and a half, he got it finished in half the time. I appreciated his not over delivering on the promise, but over delivering on the actual service! I have found the entire staff there from Jonathan who sold me the car to Robert who helped me get it serviced! Outstanding dealership!!!
I just have to say that Tim Price is the Best!!! Every time that I bring my car in for service,Tim is on it , taking care of all the details and always super helpful and ready to solve any problems or issues that come up in a very efficient way , he always calls me and lets me know what are they working on or if there's any new issues that come up with the car , and always have a helpful suggestion of what are the next steps to consider , so professional , mindful and supportive ., Thank you so much again Tim!
Such a great experience here. All of the employees were knowledgeable and willing to assist us with our questions. Our salesperson Jim has followed up many times with e-mails about our car purchase. Highly reccomend working with BMW San Rafael!
I had a great experience bringing in my BMW for service. I was helped by service advisor Tim Price, who was efficient, professional and very knowledgeable. He kept me well informed of what was being done on the car and it looked better when I picked it up than it did when I dropped it off! Great job guys!
What a difference shopping for a premium car. Peter was very helpful getting me the right car. i would recommend him to anyone looking for a BMW.
I walked into BMW of San Rafael and worked with Bruce Disbury. I leased a new car. He helped me pick the perfect car. I couldn't be happier with my experience. Bruce was really laid back and very patient with me, being that this was my first new car. Thank you Bruce I love my car!!
We just bought a 2012 pre-owned Camry at BMW San Rafael, and we have only the highest praise for Julian, the salesman who worked with us there (unusual to get a used Toyota at BMW, but that's what we were looking for, and the pre-owned department down the road at Toyota did not have what we wanted). On a hunch, we called and spoke with Julian, and he found the perfect car for us, it was the color we wanted, it was in perfect shape and it had amazingly low mileage. He texted us photos, and we knew immediately that it was the car for us. Julian was fast, efficient and professional. We went in to BMW and Julian patiently and courteously walked us through the purchasing process. In the finance department, Dianne was great, and all the paperwork was handled with professionalism, (and humor!) We are very happy with our car, and we highly recommend Julian if you are looking for your perfect car.
Great team at BMW San Rafael. Sales process was great with Kyle Gray and Sean in finance. Each time I have had the car serviced, Tom Smith follows up on every detail. I highly recommend.