BMW VW of Topeka

4.5
Overall Rating
Customer Service: 5 Buying Process: 4.4 Quality Of Repair: 5 Overall Facilities: 4.4


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Best car sales encounter ever.
4.7
Kate Olsen on 11/08/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Everyone from my sales associate, Sean to the finance manager, Neil, we're terrific. I didn't feel pressured in any way. Thanks to all the staff at BMW of Topeka for such a pleasant experience.

Wow!!!
4.3
rylind on 07/03/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

What a fresh car buying experience. Everyone from Lauren who was our Sales Consultant to Paul the General Manager to Neil the Finance Manager and even the guys in the detailing shop (sorry about the Highlander), were very kind, professional and made us feel welcome. Thank you!!! If you need a new vehicle, go see Lauren today. Can't wait to see the new facilities (5 Stars then).

Great Service Department
5
Josh on 06/29/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

They were able to work on my car with short notice and got everything done fast. Nice people who do quality work.

Great experience
5
Niko on 05/28/2016
Buying Process: 5 Overall Facilities: 5

Great job by entire team!!! Love my new 7 series!!! A plus!!! Can't wait to see the new facility!

Advertising and pricing misleading
1
Mike on 04/28/2016
Buying Process: 1

Looking for an M2 and called this dealership. The price advertised is not what they sell the car for. Was told they are currently entertaining offers 10k over sticker. If they had advertised it that way I wouldn't have even called them.

Mr. Al Eliot
5
Al Eliot on 01/27/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

super fast service. A real pleasure to deal with them on there service.

Did a good job answered all my questions
5
Robert Tebo on 01/25/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Nice people very easy to talk to, want to make you happy

Great sales and service! And they're renovating!
4.8
Barry Padgett on 01/25/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

BMW / VW of Topeka have a great sales staff! They didn't play any games with the price or the deal. And took care of two issues (a second key and fixing the seat upholstery), even after the sale was done. My experience with service has been great as well. They were very knowledgeable and courteous.

Excellent Service
5
Oliver Hess on 01/25/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Service on BMW X-4. Love the car. Service was excellent.

Service
4.7
Dennis Rogers on 01/25/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Attentive and excellent service and care; follow up contact made

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