Bob Smith BMW Mini
I had a wonderful experience at this dealership. I enjoyed working with highly qualified genius Kimberly and manager Hans. They not only helped me to pick the car, but made me feel I was in a good hands of caring friends. I definitely will recommend this dealership to all my friends.
I always receive great service here. We are not from the immediate area but it is worth the drive. We were assigned Tig as our service representative and he has made our experience the last few years a great one. He answers all our questions and takes care of them right away. He has been an excellent representative.I tell everyone about the great service we receive.Thank you !
Customer service very helpful and knowledgeable.Inform you of maintenance of your vehicle.I would recommend to family and friends.
EXCELLENT customer service from service rep. Christine Langosh. Very helpful and professional.TERRIBLE !!! customer service from Customer Relations Dept.I would still recommend Bob Smith Dealership for purchasing vehicles, but until some improvements are made in Service dept., I would not recommend vehicle servicing there.
I always get exceptional service at Bob Smith!!! They are very knowledgeable. They explain in detail what services I need in addition to my maintenance that's covered under my warranty. I also like that they will explain what is most important and what can wait to cut down the cost. On my most recent visit Brian the service advisor explained to me based on my mileage I would need a particular service soon and the cost which allows me to be prepared when that time comes. My issues are always handled the first time. Cost and Convenience are really important to me and Brian and the rest of the Service Team always makes that a priority!!!!!
I'm very happy with Bob Smith and my service rep, Ash. I know I can rely on them.
I really enjoyed my buying experience..Tiger took really good care of me and Eddie my sales person was the most professional and easiest person I have ever dealt with during the process. This is a family owned and operated location and they sure make you feel like your part of the family
We are returning customers with BMW. We experienced mazing customer service. Eddie Ahmadie and Malik Ali were helpful and helped us to choose the right car for us. The process was fast and all our questions were answered.
Great sales service. Greg Huber and a Natalie are awesome!
The buying experience was great and the people there made it easy and as quick as possible. This was my third BMW that I purchased from Bob Smith and would definitely go back for a 4th.,
