Capital Cadillac

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.8 Quality Of Work: 5 Friendliness: 4.7 Pricing: 4.7 Overall Experience: 4.7


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Excellent Customer Service
5
Cadillac ATL on 10/16/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recommend Kevin Jones at Capital Cadillac in Smyrna, GA. Very genuine person and professional salesman. I absolutely love my car. Thank you for your patience in earning my business!

Kevin Jones, Capital Cadillac
5
Ron FW on 10/07/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I highly recommend Capital Cadillac, Smyrna. The entire experience was positive from start to end. The highlight was my salesman Kevin Jones. I recommend Capital and strongly suggest working with Kevin. Thanks again!

Great Salesman
5
S. Cross on 09/25/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

My experience at Capital Cadillac with salesman Kevin Jones was pleasant and full of information. When I'm ready to make my purchase, Kevin and Capital will be first on the list!

Julius Murray
5
Frank May on 09/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Julius Murray was a pleasure to work with. He was very professional, returned all calls promptly, and very helpful in explaining the features of the car.

Outstanding service!
5
Melinda W. on 09/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The dealership is very clean and Miss Pat that sits at the door is kind and inviting. Our sales rep was Kevin Jones and he made the process extremely easy for my husband and I to trade in our vehicle and get a gorgeous new SRX. We would definitely recommend this dealership and our sales rep, Kevin. Excellent service, friendly staff, clean environment and gorgeous vehicles!

Kevin Jones
4.7
MichaelPH on 08/31/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Kevin Jones was an outstanding person to work with at this dealership. He was professional, helpful, and honest with his opinions, and did not employ the high-pressure sales tactics that can be so aggravating at car dealerships. If he didn't know the answer to one of my questions, he would find out from someone who did have the answer. I have bought many cars in my life, and this was definitely one of the more positive experiences.

Excellent Service
5
D. Nicole Mims on 08/23/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I came to Capital Cadillac looking for a Volvo XC90 that was listed online. Once we test drove the vehicle the salesman Julius Murray and I noticed that the vehicle was no good. He had no problem coming back in the office and finding something that was a better vehicle and better deal and it didn't take forever.

Ms Rosa
5
Rosa Lithonia on 08/17/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Just purchase a vehicle from this dealership- had a great experience. hats off to Gumal. Thanks

Kevin Jones Sales
5
CTS Owner on 07/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Me and my wife Judith had a wonderful sales experience with a salesman named Kevin. He was patient and professional, providing all the information we needed to make an informed decision on our new car! I love my new CTS it's the car I've been wanting for over 3 years! If you're interested in purchasing a new Cadillac go see Kevin over at Capital!

Use the service, avoid the sales
3.6
Ballen on 07/23/2016
Customer Service: 4 Quality Of Work: 5 Friendliness: 3 Pricing: 3 Overall Experience: 3

The best Cadillac service in the metro Atlanta area. Considered getting another for wife and met with a salesman. I don't know if he got upset or he thought jokingly insulting customers is acceptable. I won't buy a car there but the service department will absolutely be the place to get your Cadillac services. Lee is he best.

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