CarMax East Haven

Was offered $2500 for my trade-in, which was well below Blue Book and market value. Another dealership offered me over $5000, so I went with them instead. Carmax cars are over-priced and their trade-in appraisals are way too low.

Our experience at Carmax was great. Bob was so helpful and patient with the deciding process of purchasing my Hyundai Tuscon. He was extremly informative ans honest in recommending th4e vehicles we test drove. The whole process was amazing we were done in no time and the explanation of all the paperwork was so clear and easy to understand. I would definitely recommend this carmax t0o everyone. My daughter and son-in-law already have 2 cars from you and we are all very pleased with our purchases. Kudos to Bob (Ehab) Yostos and Carmax of East Haven.

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

We bought a SUV from Carmax and have had nothing but trouble with the vehicle. Without exaggerating this vehicle has been in the shop for one reason or another just about every three or four months. Their response is sorry you bought a used car ( the Carmax way). We have had to bring the vehicle back several times for the same reason and never received a loaner vehicle. We have also called and spoke to corporate 1-800 in Virginia (?) and may have been talking to the receptionist at the front desk as we have got no where. This family would not recommend buying any vehicle from Carmax ever. Learn from our mistake and take your car buying somewhere else.