Carousel Motors
Worked with Vaseal through the process of deciding on a used Audi Q5. Took time to explain features of vehicle and how they worked. Patient and answered all questions. Not over aggressive at all in his approach. Was timely with follow-up on the process and offered assistance with and needs or questions. Very courteous and professional.
I purchased a slightly used Audi from out of town, and worked with Sonny. He was extremely easy to work with. Very responsive to all my calls and questions and with the purchase process. He helped me figure out warranty options and gave good advice. When I drove down to pick up the car it was just as he described. He had taken care of all the details and spent over an hour post-sale tutoring me on the car systems. He is very trustworthy and informed and helpful, and because of this I have a very favorable view of the dealership. I would like to work with him again.
Sonny made our car buying experience easy and fast. We really appreciate the great customer service!
I recently purchased a car from carousel. I checked it out online first and then gave them a call. I spoke with this man named Vince and went there to see him. I had my game face on and I was a very difficult customer to work with but that did not stop Vince from going extra mile just for me. He provided me with an unbelievable experience. Vince if you're reading this thank you.
After doing at least 50 car deals the deal I did at Carousel Volkswagen was the best deal I have ever done. I dealt with Harvey Ireland, the Sales Manager, and did the entire deal over the phone for my son Nicholas.There was no pressure and just all straight talk. Harvey hit me with a sales price, the first time, and it was a fantastic price. When we discussed the financing once again he gave me a terrific rate. The entire deal was done in 20 minutes and my son Nicholas was also ecstatic about the whole deal.All I can say was that it was an extreme pleasure all the way.Tom Wadler
We've bought several cars from Carousel over the years and have been very pleased with the quality of the vehicles and the service we received. Susan Farrell in particular is terrific--she really tries to find out what sort of car you need/want, and then works to find a match at a good price. We also were impressed by the fact that someone got up at 2:30 a.m. to go to Minneapolis to pick up our new car (we wanted a certain color), just so that we could get it before the holiday weekend started. That's service!
I had a great experience. I would recommend anybody to go there
You might have to grind out your deal, but if you seek out a good salesman at least he'll be polite, crack jokes and be a genuinely nice person. I can honestly say that my experience here was excellent and I would recommend seeking out Dustan specifically.
I recently purchased a 2016 Audi Q3 from Carousel Motors and I couldn't be happier with my experience. As a first time car buyer, I was hesitant and had lots of questions. Michael was very patient to answer all of my questions and listened to my wants/needs to pair me with the perfect car! I came in and test drove a few different cars and then decided on the Q3. It's safe to say I'll be a lifetime costumer and will be referring friends! Thanks Michael and Carousel Motors!
I just purchased my third vehicle online and this by far was the best of all three experiences. Nathan did a great job of making this a very easy process. I was able to fill out the paperwork beforehand and they provided me a return overnight envelope. I arrived at the dealership at the time I said I'd be there and my 2014 CPO Audi SQ5 was washed and ready to go. Twenty minutes later, yes that's TWENTY minutes, I was headed back home and enjoyed every mile. Nathan was honest about a few imperfections in the car, it is two years old, and thus there were no surprises. Except, did I mention I was at the dealer for only 20 minutes? I have a large dog to haul around, but one day, when he's done loving my wife and I unconditionally and he goes to the great dog park in the sky, I'll look for a nice gently used Audi S5 at Carousel. Thanks guys.
