Chicago Northside Toyota

4.4
Overall Rating
Customer Service: 4.5 Buying Process: 4.6 Quality Of Repair: 4.9 Overall Facilities: 4.5 Quality Of Work: 4.2 Friendliness: 4.4 Pricing: 4.2 Overall Experience: 4.2


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A Most Excellent Salesman!
5
Patti G. on 11/11/2016
Buying Process: 5 Overall Facilities: 5

MARQUES PINKSTON is a wonderful salesman. I don't usually like any car salesman, but he was very nice & put me completely at ease. I wasn't able to purchase what I wanted at this time, but when I am in a position to make the purchase, I will be back to see Marques! Thanks!

service work
5
Geraldine on 11/10/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Top notch. Informative, professional, friendly and good work. I have been to a different Toyota dealer that could not be more of a contrast - negatively - in every aspect so the contrast was night and day. I will return to 'my' dealer whenever I need something. I trust them.

John .D
5
Maggie on 11/08/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The best customer service with Salman , 5star my friend , if there have 6 star I will give you six star .

Great service
5
Debra on 11/08/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

The technician took the time to explain everything to me in details. He came and told me the status of my vehicle.

Fast, friendly service
5
Rosemary on 11/07/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Staff was very efficient and came to me before I even got out of the car! Staff explained everything in detail.

Good service rep
3.7
Helen on 11/04/2016
Customer Service: 4 Quality Of Repair: 3 Overall Facilities: 4

I liked the service rep, Kyle, and felt that he was helpful and listened to my concerns. This is one instance where I wish he had suggested adding a service -- since one headlight was out, we should have changed both.

Nice people who do good work.
5
Michael on 11/01/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Service is performed quickly. Folks here are friendly and go out of their way to communicate. I've taken my car here for several years now and am very pleased.

Stop sending so many emails
0
Kevin on 10/28/2016

It was fine. The only reason I'm not recommending anyone to your dealership is because you've sent me about 8 emails asking me to do this survey. I really didn't want to do this survey, however, I'm getting sick of deleting your emails. So, congratulations, I'm filling out the survey. Also, I'm never coming in again. I've gone to several Toyota dealerships in the Chicagoland area, none have ever been as annoying as you with the amount of emails you send.

Great service shop that I can trust
5
Mary on 10/26/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

It's always a pleasure dealing with Northside Toyota. Mechanics that I trust. And it's a pleasure dealing with the service managers.

Okey serves
4
Jaroslav on 10/16/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

Good and nice person . its litte bed area .. Trafic and constration everywhere.. Goofd deal car ..far price so its bad its not so far test drive .

GO TO ALL DEALER LISTING