Choice Auto Sales

4.4
Overall Rating
Customer Service: 4.4 Buying Process: 4.8 Quality Of Repair: 4.5 Overall Facilities: 4.6 Quality Of Work: 3.1 Friendliness: 3.7 Pricing: 3.6 Overall Experience: 3.4


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Variety in inventory painless purchase
5
Kelly Scott on 11/11/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Love my new to me car! I was looking for a family friendly vehicle, newer with options, and in a price point that was friendly to my budget. They have so many options in so many price points it made going there to look for a car easy. I worked with Lenny he was professional, listened to what I was looking for, and made the process easy by narrowing down my options and breaking down payment prices for me. I called back after I decided what vehicle I wanted to purchase and by the time I got up there the car was cleaned and ready to go and all the paper work was ready to review and sign. I walked in signed my paperwork and walked out with the keys not having to spend a better part of my day there was a plus too! I would highly recommend purchasing from Choice everyone is knowledgeable and will get you in something that makes you happy. I will definitely be back when it's time to purchase another vehicle

Huge selection painless purchase
5
Kellyls on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Love my new to me car! I was looking for a family friendly vehicle, newer with options, and in a price point that was friendly to my budget. I worked with Lenny he was professional, listened to what I was looking for, and made the process easy by narrowing down my options and breaking down payment prices for me. I called back after I decided what vehicle I wanted to purchase and by the time I got up there the car was cleaned and ready to go and all the paper work was ready to review and sign. I would highly recommend purchasing from Choice everyone is knowledgeable and will get you in something that makes you happy. I will definitely be back when it's time to purchase another vehicle

Good Service
5
Scott on 09/26/2016
Customer Service: 5 Overall Facilities: 5

I went to look at a used Ford Escape. Salesman very friendly but not overbearing. Took vehicle for a test drive. Very helpful answered all of my questions.

Liars and Crooks
1.8
baggage1854 on 09/09/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 3 Overall Experience: 1

Liars and crooks. Make promises that they won't keep. I purchased a vehicle there last month. Great selection and fair prices. However, they really lowballed me on vehicle trade. Spent over 3 hours just trying to complete the purchase because the moron working with me wasn't even qualified to make the sale. He had to constantly go back to his manager's office through the entire process. They only gave me one key with the vehicle but promised a second key. I just had to wait a week. After a week, I called every day for two weeks to get the second key. After getting the run around for over a week, they told me that they could have a second key made and to drop the vehicle off. However, at that point they told me that I had to pay to have the key made, they would not provide a key. I would rather pay a dealer 5x more to get a second key just out of principle. I will not do further business with them, and I would not recommend purchasing from them. They either need to fire the moron that made these false promises when I bought the vehicle or take him out of sales completely. His communication skills are horrific.

Great service and knowledgeable mechanics
4.8
Joe on 08/23/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

Had a very easy time buying my car. And their top mechanic Ray was great. Friendly and very knowledgeable he was able to tell me all about my car and help with some tricky computer issues to get it inspected. He spent extra time taking care of issues unforeseen and I feel he personally went above and beyond what he had to do.

Poor service, sales staff don't return phone calls
1
Hunter on 06/18/2016
Customer Service: 1

Sales people did not return phone calls on two different occasions, said they were "too busy". Drove over two hours to be told car had been put in the shop and wouldn't be available until 3 or 4 days. Was supposed to be called.

Customer for Life!!
4.8
Matt C on 05/04/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

Absolutely love this dealership. Friendly atmosphere, no pressure in trying to buy a vehicle. My wife and I had boughten several cars from them now and will continue to stop there first before any other dealership when I'm in the market.

Great experience!
4.7
GHarris on 04/27/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Last weekend my boyfriend and I traveled to Choice Auto Sales to look at a specific vehicle and we're hoping to drive it home. Lenny helped us and was great! We had been getting by with only one vehicle for about a month due to an accident. We were unsure if we could purchase the vehicle that day because we were financing through a credit union closer to home. Lenny worked with us and the credit union and we were able to drive the car home that day! He really gave us a great experience and I would definitely recommend buying from them!

Enjoyable Buying Experience
5
GaryK on 04/24/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Purchased a 2006 Dodge Charger for our son from Shawn. The process from test driving, to driving it home went very smoothly. They had recently received the car and still had to go over it to insure that it was to their standards, even though it had a current state inspection that did not expire for several months. Was quite impressed with the extent of their inspection and the quality of the repairs they performed. Repairing many things that I feel other used car dealers would have overlooked since it had a current inspection. The repairs took a few days but it was well worth the wait! Very happy with this car buying experience.

Our Choice for all of our cars
5
Matt on 04/16/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

We bought our first 2 cars from Lenny at Choice about 3 years ago. It was time to move from the big truck to a minivan for our dogs, so we went back to Lenny. There were no available vans on the lot when we stopped the first time so Lenny went to work and had 3 different vans to look at by the next week. We found the perfect one for us and took it home later that day. Trade-in was easy and fair, as well. We will be coming back when it is time for our next vehicle for sure!

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