This is our third purchase at your dealership. Wayne has been our sales man twice... we sure appreciate his attitude and the extra effort he shows to us... he is attentive and treats us like family. We actually have a great time with him. He also set everything up for us in the car as he is very savvy at techno issues... he's a great guy. We really enjoyed your finance girl too... she was efficient and has a great sense of humor. An experience that is stressful was not and it has never been with Wayne.. Keep up the good work.... excellent customer service is hard to come by these days... that is why we came back! Bill and Carrie M. . PS: Even the guy putting up your Christmas decorations was fun!
Would like to thank Lee Hanshaw for his excellent service, had fender bender 3 days before our departure to Florida for the winter. He got our truck in the shop the following afternoon and returned 1 day ahead of the promised date.To say the least I am very impressed. Thanks Lee
I have been dealing with this dealership for probably the last 25 years and have had nothing but a positive experience. They have gone out of their way to get the vehicle I wanted and always delivered when promised. I always lease so every 2 or 3 years I am looking for my next vehicle. This dealership has always found what I was looking for. Jeff Huff has always been so helpful in finding what I was looking for in the price range I gave him. He is very professional and courteous and does what he says he will do for me. I could not ask for anything more.
Very professional service personal is always helpful here at Columbiana when we bring our CTS over for service, I have bought another CTS at another dealer in Pa. and I was not happy with there service department at all.
We've bought many cars here and we love it. Just got our 4th equinox for a great price! Wayne was great! And thanks Brandon for the DIYA!
They take very good care of my Buick, I have a nice place to wait,and it has always been time appropriate for the service I am having done. I am a happy customer!
No pressure car shopping... OUr salesman was great! He stayed on top of all things, He connected with us all throught he process. Salesman was very proactive
They called me because I never saw my recall notice. Car taken right away at appointment and done quickly and without incident. Friendly, great service.
I brought my car in for an oil change and tire rotation. The service and customer service was excellent as always. I wouldn't take my car anywhere else
Wayne helped me pick the perfect car, I am very please with what I got. I almost settled for a car because I was in need of one, then he showed me a beautiful car that I couldn't say no to but Wayne wasn't pushy at all about trying to get me to buy the car that he showed me. After I made my decision we had to sit threw the very long and boring process of getting the loan and all that funny stuff, but it felt like it went fast because he talked to me and my mom the whole time and kept us entertained... were like family now (; I would definitely recommend my friends and family to take the trip out to see Wayne or any one else at the dealership!