Coughlin Circleville

4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Best place to buy a car...
5
Nyoka on 08/26/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

When I tell you I had the best experience at this dealership. The awesome feeling I could not describe to you in enough words. Jim the salesman was such a wonderful person to sit down with and he made the sales part of the buying experience such a pleasant & enjoyable moment. I have always had this bad idea that salesman would sell you anything just to get a commission. But that was not the case. It was like sitting down with someone that understood what I wanted & not what they warned to put me in. Not too mention I was Jim's 1st sale. Jeremy the Manager was a pleasure to meet as well. Marty the party finance guy. He had my husband & I laughing the entire time we were there. I would recommend everyone to go to this dealership. They were a great group of people to buy a car from. Thanks to everyone who made my experience a lasting impression...

Alway's on time, fix thing's right the FIRST time
5
Love my Hummer! on 05/17/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Alway's on time, fix thing's right the FIRST time!

2011 Suburban
4.7
Bill on 03/28/2016
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

Our salesman Mark Hixon made the process painless, it took a little longer than expected to finish the paperwork but we were told they were getting used to a new system. Not a huge deal. Signing the papers took about 10 minutes, absolutely painless!!

Excellent, friendly service!!
5
Connie P on 03/23/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

After an earlier appointment to look at a blue 2013 Ford Focus hatchback at another car lot went sour, we decided to drive through the Coughlin Ford lot. Found a 2014 Ford Focus hatchback in the color I really wanted - red! I named her Ruby! Many thanks to Barbie for giving us a great deal and for the happy ending to our car search!

great people ,clean,I really like this place
5
Bob knisley on 03/09/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

coughlin dealership great people to work with,made me feel real. keep up the good work.I will tell everyone about this dealership.thank you.

Completely Satisfied
5
KBS on 02/23/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

After a rough and long week, it was a relief to be treated so well by Coughlin of Circleville. Cindy in sales and Jim in finance were friendly and courteous, not to mention helpful and supportive. Coughlin has provided me with excellent service for 16 years, and my latest experience was no exception.

New Car Purchase
5
Kuhner's on 01/28/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Josh at Coughlin's Circleville worked very hard to locate the vehicle we were wanting. Fred processed the sale and was very helpful.

Great experience purchasing my used Cadillac
5
Mark on 12/11/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Purchasing my used Cadillac was made easy working with sales representative Barbie and General Manager David Morris.

Customer in Circleville
5
Margaret Pepper on 08/10/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I was turned down at the Pataskala, OH dealership! No one even wanted to talk to me or bother with me. I was very, very discouraged and needed a newer vehicle. Will NEVER contact them or send them any of my business. Please go to the Circleville dealership. They treated me with the utmost respect, and looked for me the cheapest finance rate. Contact Doug Huffine for all your needs. He treats you with respect and was very caring and listened to my needs. Matt found me the cheapest rate and I drove home in a 2013 Dodge Avenger! Just love it! I will definitely go back to this dealership in Circleville, and will send all of my family and friends to Doug and Matt. Thank you both for a wonderful experience, and Thank you Pataskala for treating me like I wasn't worth your time! Contact doughuffineatcoughlincars.com

Not great on responding to inquiries
2
DirtPoorPedestrian on 06/28/2014
Customer Service: 2

I contacted this dealership through cars..com. I received one response, saying they'd look into my inquiry, but no follow-up was performed on their part.

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