Covert Chrysler Dodge Jeep & Ram

4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.7 Quality Of Work: 4.6 Friendliness: 4.6 Pricing: 4.6 Overall Experience: 4.5


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Great Team
5
covertrocks6 on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The Covert team really helped me out. Cowboy gave me the information I needed, and not the information I wanted. He led me to the right car and we were able to work out a deal efficiently. Upon buying the car, I experienced a small problem with the engine. Cowboy made sure I was prioritized in the Covert service department and had my car in and out of the shop in two days.

Professional
5
audi04tt on 11/18/2016
Overall Experience: 5

Cowboy Goodman is the man you want to see. Had a great experience and would recommend him to anyone looking for a great, no hassle experience.

Great Experience on out of town Trade
5
Danny Beavers on 11/15/2016
Customer Service: 5 Buying Process: 5

While searching for a very particular used car, Covert had this car. The Price was fair and they were fair on my trade. This was done all over the phone. once all the terms were agreed too, we made the deal and they delivered the car to me and took my trade. A very easy transaction.

Great buying experience
5
Pedro Eguez on 11/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The dealer made me feel welcomed and my salesman Cowboy was so genuine that made the experience enjoyable. I would recommend this place to all

Excellent New Truck Purchase Experience!
5
Corey Butler on 11/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was interested in a specific truck located at a different dealer that was many miles away so I asked them to see if they could find something similar.They went and got the exact truck and had it waiting up front for me the next day.I really feel like I got special treatment and this was a better experience than any of my other vehicle purchases in the past.This was also the best price I could find anywhere.

My Cherokee
5
Lew lewis on 11/06/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Please confirm your account to post your review 5.0 star rating 11/5/2016 The best lease negotiation and satisfaction I have ever had in the 20 yrs plus that I've been leasing. My sales person Dwight Pullmann was just outstanding and to the point. Made my deal on line and walked in signed the paperwork and was finished in no time. When I started looking for my lease, I went to four dealers in the area. No one really worked with me and kept giving excuses. Three of the dealers I'm still waiting for them to get back with me with an offer. Dwight contacted me on a Sat. and on Monday morning. By mid afternood he had located a vehicle and it was a done deal.I take my hat off to Covert Chrysler Dodge Jeep and most of all Mr.. Dwight Pullmann. They truly made me a return customer

Jeep Buying Experience
5
John Lane on 11/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This was hands down the best car buying experience ever and it was made possible by Trey. Trey provided immediate service, answered all my questions and made the deal a snap. When I got there from San Antonio I was in and out with the deal completed in no time at all. He is my new go to car salesman for my next vehicle.

They damaged my car
1
Beck345 on 11/01/2016
Overall Experience: 1

I had my car there a week they ran all my gas out couldn't figure out what was wrong with it charged me for 5 gallons when I picked up the car it was filthy so I got it washed and noticed they backed into something and spiderwebbed my bumper. This part of the car was perfect before because it had been previously replaced due to getting rear ended. I don't expect them to own up to it. I will never go there for anything again.

very explicative, and short wait times...
4.2
carlos on 10/28/2016
Customer Service: 4 Friendliness: 4 Pricing: 4 Overall Experience: 5

I am very pressed to say that the people are very business oriented and not just there to make a sale, which, is the objective at a dealership. The small things count and I am happy within the covert family

Never give up
5
2500MegaCab on 10/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Cowboy and Covert Dodge did a great job in helping me obtain my Ram 2500. I was fairly picky on what I wanted and Cowboy took the time to search the state and beyond to find a truck that would work for me. Another BIG dodge dealer told me the vehicle I wanted didn't exist out there and offered me an inferior truck. Cowboy and Covert never tried to sell me something I didn't want even though they had several 2500's on their lot that weren't far from what I wanted. Cowboy and everyone at the dealership was very friendly, professional and helpful. I would recommend them to anyone. By the way, the truck I bought was about $800 more than the truck from the other dealership plus I got around $1000 worth of additional upgrades but I got it for the same price the other dealer offered me on their truck.

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