Crain Kia
Kevin Tull is very friendly and made sure I got the perfect car with in my budget .and I feel like he did everything right. I was made to feel very important.
Wonderful service..no intention whatsoever to buy a car. But met Jerry Smart, great guy..cared about what we wanted and made it all happen. Thanks again!
I was duped into buying expensive aftermarket warranty that the finance team led me to believe would be much cheaper. I asked for but was not given second key fob for my keyless entry car. One week later being charged for bad battery that was in it at the time of purchase. I will be steering family and friends away from this dealership based on my poor experience here.
I was totally not expecting to make a new care purchase, but I absolutely love my new Kia Sorento. I traded in my 2011 Kia Optima so to say that I have fallen in love with Kia is an understatement. I love the Crain Sherwood facility and Ed Kirk was a pleasure to work with!
I originally had no intentions of purchasing a Kia but after talking with Heath Peters I learned that they had an excellent warranty and the BEST warranty compared to other vehicles. This caused me to take another look. Heath explained all the great features the Kia Sorento had to offer and didn't try to pressure me but rather let me decide for myself what vehicle would best fit my needs. After looking all week online at vehicles, scoping prices, comparing features, then looking at the Sorento's interior and exterior and test driving the SUV, it was a no Brainer for me. The Sorento was the vehicle I had been looking for. I absolutely love the Sorento! I got so much car for a lot less price compared to other brands! Heath helped my family to get a great price so that our payment would be affordable but I didn't have to sacrifice luxuries in the process. This by far has been the best car buying experience I've ever had and I will be spreading the news about not only Heath as a salesman, but the dealership as well. I was very impressed with their genuine appreciation from the finance manager and general manager of us purchasing a vehicle from their dealership as well as a great atmosphere among the workers. I also love that they played christian music that could be heard through their sound design system. If you're looking for an honest dealership and one that will earn your respect and business, look no further than Crain Kia!! THANK YOU HEATH PETERS AND CRAIN KIA!! You areally ALL AWESOME!!!
Crain Kia Little Rock ... Wasn't looking for. New car that day .. Very Happy we bought one though .. Easy Process ... Heath sold is our 1 st Kia Soul.. My daughter loves a Soul .. Heath sold us Our 2 Kia Soul.. Very Happy . Thank you .
My main disappointment with my purchase of a 2017 Kia Shortage is the detail of my car. The tech who detailed it left a bottle of "body shine" in the backseat, which I kept by the way, but some dripped out of the nozzle in turn leaving a small spot on the backseat. The tech also didn't remove the clear stickers covering the Kia emblem from the rims and also didn't remove the clear stickers from the inside of the car. The car wasn't detailed "showroom clean" as I expected it to be. I enjoyed the refreshments in the customer lounge.
I had an excellent experience at Crain Kia in Sherwood. My sales person was awesome....His name is Ed Kirk...He was so helpful and friendly.
I had poor credit, the salesman knew this put me in a car that I never drive because he stated the detail guy took the keys home with him and I fell for it. I was financed via a horrible finance company, the car didn't have the correct mileage and has several issues. When I try to contact the salesman he either won't answer or lies to me that he will get back to me but never does.
I am a happy service customer. It's quick and painless. In and out in no time, every time I come in for oil change, tire rotation, etc.I'd recommend the to anyone.
