Crest Infiniti

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.2 Quality Of Repair: 3 Overall Facilities: 4.3 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.7


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Awesome Experience
4.8
CJ5 on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

DJ is a very professional and knowledegable salesman. This was my first Infiniti purchase and it was great experience for me and my entire family. I am very pleased with the vehicle I purchased.

DJ is very helpful and professional
5
Saaa on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

DJ was the main reason that I leased a Q50. I was still considering several cars before I test drove the Q50 however after the test drive and talking with DJ, I made up my mind to lease the Infiniti. DJ is very knowledgable, helpful and professional. I will definitely lease or purchase another vehicle from DJ in the future. Had a great experience. Thanks

Keaton was AWESOME!
5
krodgers2093 on 11/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I didn't plan on purchasing a car that day... I had just begun the process of searching for a new car and was unimpressed with the selection at other dealerships in the surrounding area. From the minute I walked into the Crest dealership I was greeted with a smile and professionalism. Keaton Hargett immediately assisted my father and I the minute we walked in. All I told Keaton was that I wanted to test drive the Infinity Q60. He asked me what I was looking for in a car (color, features, etc.) and I replied "white and with a great sound system." Within minutes, a white, 2017 Q60 was pulled up at the front with the music showcasing the wonderful sound system. How he knew I even wanted black leather and a sporty look, I'll never know... but I was very pleased to say the least. The test drive was great and by the time I came back to the lot, I was sold! Keaton answered each and every question we had about the car and his knowledge of the vehicles definitely showed. He worked with my father and I on making my dream of taking that car home that same day, a reality. His warmth, professionalism, and great interpersonal skills made this the best car buying experience I have EVER had. Keaton stayed by our side for more than 4 hours... from negotiations to the pictures he took of me with my new car before I drove it off the lot. I would recommend anyone looking to purchase at Crest to go see Keaton. He was simply amazing. Not once did I feel like he was just about the money. That's what sold me. His great interpersonal skills, knowledge about the vehicles, and professionalism are unparalleled. I can't thank Keaton enough for all he did for us Saturday night. I will forever be grateful and a lifelong customer. Thanks Keaton Hargett!

DJ is awesome and an excellent salesman.
5
Myqx60 on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Had a very nice experience with DJ. He is very upfront and gives all the details to make my decision.Already recommend him to my friends.

Superb experience
5
Chinissa on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

From the moment I entered the dealership, I was met with the utmost professionalism and attention. DJ was quite knowledgeable of the product line and helped me easily remain within my budget guidelines, and deliver on my must have in-car features.DJ definitely help alleviate the stress and anxiety of car buying. Especially, since this was my first retail purchase, I was expecting an experience that left me feeling taken advantage of- but my experience couldn't have been any further from that preconceived notion. I left feeling empowered and excited about buying my first foreign vehicle.

Awesome experience - DJ Johnson is the man to ask for!
5
Melanie Reppond-Daigle on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My husband and I did a lot of research on our next SUV. We were fairly sure we wanted a QX80 and DJ helped seal the deal for us. DJ was polite, knowledgable, responsive and very patient with our buying process. This is our third Infiniti and we will continue to go back to DJ for any future Infiniti purchases. We highly recommend DJ for anyone looking for a new car.

Director
5
Enrique on 11/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

DJ Johnson was the sales consultant who took care of us, doing an outstanding job in the lease process. His level of service and professionalism were excellent.

DJ Johnson = Magic!
5
Jill27r on 11/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

DJ was fantastic to work with!! I came in mostly to kick tires and learn more and ended up walking out of there with my dream car at a price I could handle. He bent over backwards to help us and I couldn't be more grateful.

New Infiniti QX50 - 2017 model
5
Rosemond on 11/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I needed a new car, was undecided on what brand of car I really wanted but decided to try infiniti. I made an online enquiry and got contacted by DJ Johnson. I appreciated the effort and help of DJ in getting my new QX50. He was patient with me and even stayed at the dealership way beyond his usual closing time not minding that it was his birthday. He is really a great guy.

New QX60 - 2017 model
4.8
pchintal on 11/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

We bought a new infinite QX60 at CREST Infiniti, our sales rep was DJ. Before we brought the Infiniti we did a lot of research on different SUVs online, our initial short list was Acura, Audi and Infiniti. After test driving all three car, it came down to Audi and Infiniti. During our test drive of Infiniti QX60, DJ explained several important features, was very informative throughout our drive, after week we decide that Infiniti was the right car for our family. We went to CREST after two weeks, DJ was busy with a another customer, he found another sales rep to work with us, he kept checking on us throughout the negotiation phase Overall he was very helpful in the buying process, although we had some reservation about CREST as a dealership based on previous experience by a family member, DJs definitely gave us a positive car buying experience at the CREST Infiniti dealership.

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