Crevier BMW
This was my first and only time at Crevier. Been a CA resident for only 7 months. Had shopped 3 other BMW dealerships in OC and south, but my only trip there produced the sale. They had the product I desired and they made the numbers work. No hassle! Very courteous and professional. At this point, very pleased.
I had nothing but compliments to the person who sold us our vehicle. I hate what the service advisors have become now. horrible experience I would recommend looking for both Great sales agent as great service advisors. This place def doesn't have both!!!!!
One of the Pre owned sales guy just wasted my time and provided with an incorrect info on the car that I was interested in. My time is very valuable and it was wasted. Also some of their cars are overpriced and this guy was an absolute example of an inexperienced person by not even considering your request to see if they can price match....
On time,fix it right the first time,car wash was excellent,The service advisor Aaron Burkhard very knowledgeable Creiver bmw the best in US.
I'm so happy with Aaron Burkhard my services Advisor and Crevier BMW it was an amazing experience!! Excellent service, Aaron is the Best!! thank you for all your Help!!!
My 5K service, warranty, and recall work needed on my BMW i3 was done to my satisfaction at zero cost as promised. I requested a loaner and was given a brand new X5 which was immaculate to drive for the 2 days my car was in for service. Brent both called me and emailed me letting me know my car was done and they returned it to me beautifully detailed and good to go!
I purchased a certified pre-owned car and everyone was very helpful & explained the whole process very clearly. We were very pleased with our purchase and the friendliness of the employees.
Going to them was an amazing experience, very warm welcome, everything is detailed all of them are very accomodating. hassle free transaction and I will definitely recommend them to all my friends and family. Thank you guys. Thanks Sir Alex, Ken and Joyce
We have taken my wife's 2006 Z-4 to Crevier twice to try to diagnose an electrical problem. First time, they said it was the DCS unit, but wanted $2400 for repairs. We took it to a local repair shop we trust and they fixed it for $800, but the same error lights kept coming on. Took it back and Crevier claimed that it was still the DCS unit despite having just put in a new OEM unit. Our repair shop had gone as far as to install our display and DCS in a fully working Z4 and neither showed any problem. Despite this ,Crevier insists that it is the DCS unit. Further, after saying nothing the first time, they now insist that we can't have an after-market battery in our car, that we need at $600 BMW battery and that we must do this urgently. I called South Bay BMW in Torrance and they confirmed that Crevier's battery diagnosis is incorrect and that it is permissible to have an after-market battery in our car. These people are expensive and give you misleading diagnoses and bad advice. Avoid their service department!
From the moment we walked in, Anthony Tran's goal was to take care of us. He is knowledgeable, enthusiastic, and truly cares that his clients have the ultimate driving as well as customer service experience. We had a challenge initially in finding just what we looking for, but Anthony, along with Louis Gott went the extra mile to ensure we felt valued and would soon be driving our 2016 BMW 428i GC. We ultimately ordered from Germany, and the entire experience was exhilarating... from the website from which we could track the progress, to the early arrival of our vehicle. Anthony and I would text to confirm the details and expected time of arrival....even though it was his day off or after he had finished his day at Crevier. His attention to detail, energy, and passion for BMW is unparalleled. Anthony went to great lengths to accommodate and facilitate the most amazing and gratifying purchase experience ever imagined! I would highly recommend Anthony Tran, and Crevier BMW. We are thoroughly enjoying what is now our third BMW to date. It is exemplary service such as this that catapults Crevier to the #1 BMW dealer in the nation!!
