Dallas Lease Returns

4.9
Overall Rating
Customer Service: 5 Quality Of Work: 4.9 Friendliness: 5 Pricing: 4.8 Overall Experience: 4.9


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Quick and easy
5
Frank thebank on 12/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This was a great buying experience. Got what I was looking for at a very fair price. Nice indoor show room, all were excellent condition. Only complaint is the Amor-all in the bed and floor mats, I'm still slip sliding around. Thanks to Chris Mikell and his whole gang.

Number 1 salesman.
4.8
Obra Perryman on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I have done business with a few car dealerships and salesperson in my day, and I can say that Joe is the best I have seen. He was very patient with me and put my needs first and didn't try to pressure me into buying a car. I purchase the SUV and am very happy with my selection. I will refer my family and friends to Joe and your dealership. Thank you again.

Roel Ortiz
5
Davidmcq on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We bought a 2011 Tahoe yesterday from Roel Ortiz at Dallas Lease Returns. Roel was professional, very knowledgable and prompt. He was not pushy and did a great job. I look forward to working with Roel again for our next car purchase. The car is in excellent shape and looks great! He even delivered the car to our home, which was very nice.

Solid Experience
5
Golf31500 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

James was great to work with and took care of the details without asking. I definitely would purchase my next vehicle from James and Dallas Lease Returns.

Extremely Satisfied
5
Isabel Villacorta on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently bought my first car with Dallas Lease. I worked with Blanca Benitez and I truly did not think this process would be SO smooth. Blanca had the car ready as I walked in. She showed me other options and asked me questions to see what would be a good fit for my lifestyle.I'm sure the entire team is excellent but can't think of anyone better to work with than Blanca! Go check them out, I highly recommend this company and staff!

Great Experience!!!
5
Chevrolet2014 on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

They worked hard to get the vehicle I wanted at the price I needed! I look to do business again with Dallas Lease Returnsi in the future!!!

Totally Perfect!
4.8
Nemo3217 on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I worked with James Smith and he could not have been more helpful. He met me at the dealership on his day off, we found a car that was perfect for me and I was in and out with financing in less than 2 hours. Thank you James for a smooth transaction and also thanks for your service to our country.

Awesome experience
4.6
Diane Holt on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

I had been looking for a certain vehicle for over a year and could not find one in great condition, low miles, clean and exactly what i wanted. So to some degree i had to settle on one that was black and not white, however EVERYTHING else was what i wanted. The dealer/sale person Chris was so forth coming with ALL details, photo's, pointing out the issues he saw on the vehicle, and answering all the questions i had, which WERE A TON of them. I ended up purchasing the vehicle on line site unseen and had it delivered to me. It was exactly what i had expected and what i was told i was buying. It was an easy, honest deal and i am extremely impressed with how it turned out. I usually purchase new vehicles, however they don't make Hummers any more and that is what i wanted. It was the BEST surprising experience i could ever imagine. And let me say i am EXTREMELY detailed and VERY picky. Excellent experience. Would send anyone to these folks.....see Chris for sure.

Great Experience
5
Omar2626 on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We found DLR on the website when searching for a vehicle. I looked up multiple reviews and they were all positive so we decided to give them a try. Long story short we didn't purchase a vehicle yet but we highly recommend this dealer to anyone who is looking for their next vehicle. They have earned our business and were genuinely concerned with our wants/needs. I write this because I want others to experience the same care we received.

Quality cars with excellent service
5
Whit1984hippie on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I flew from KC to purchase my Fiat from James at Dallas Lease Returns. The transaction was very smooth and worry-free. He guaranteed my overall satisfaction and I was not let down. From start to finish, this was the best decision I could have made. Thank you!

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