Dick Hannah Volkswagen

4.7
Overall Rating
Customer Service: 4.8 Buying Process: 4 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.8


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Love our Sportwagen
5
Rthbflying65 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We have bought many cars through Dick Hannah and it always is very enjoyable. This time was no exception. Shane and Travis helped find and track down the perfect Sportwagen for us and really made us feel at home the entire time. Thanks again!

Easiest & best service I have ever had buying a car
5
Jenn on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had the best experience that I have ever had buying a car. My sales rep Austin Pounders new that I had already done my homework & had my mind made up between 2 cars, the Tiguan and the Touareg. He never pressured me to look at or to try to up sale me to a more expensive model. Instead he focused all of his time in making sure that I knew how all of the features worked so when I drove it off the lot I was as comfortable driving it as I was my older car. I love my Wolfsburg Tiguan and would not trade it for anything. The finance portion of the transaction was very easy, and I was in and out in no time. I highly recommend Austin if you are looking to buy a car. He is extremely knowledgeable about all of the VW products. I will certainly use him again in the future if we decide to trade in our other car.

Simply awesome!
4.8
JParr91 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Great customer service as well as keeping their word and explaining all benefits with driving a Volkswagen. I love my new car and it is very suitable for my family. I am very grateful

Lumsden cars
5
Lumsden cars on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We recommend doing business with Dick Hannah,they go above and beyond to assist you in getting everything you need to be in the car you want.You won't be disappointed!

my 1st car buying experiance & Dimitry was very good
5
erica1234 on 11/20/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My salesman Dimitry was very helpful and informative making my first experience very nice, calming my nerves. I will certainly recommend Dimitry to anyone looking to buy.thank you so much.

AMAZING SALESMAN!!!
5
Drew Roth on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Just wanted too thank Austin Pounders for an excellent job in getting the car I wanted...Everyone at Dick Hannah Volkswagen in Vancouver Washington...They went too above and beyond their job description, I couldn't be more pleased with the experience and service they provided me. Will be a repeat customer for years too come...Thank u!!!

Pleasant and easy process
5
happycustomer on 11/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently purchased a Volkswagon Passat and Javan Alibabaie was wonderful to me. He made the process smooth and simple and my overall experience was a great one at Dick Hannah Volkswagen in Vancouver. I would highly recommend visiting Javan for your future car buying needs.

Dealer rater
5
Kikay on 11/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Very friendly and helpful employees. I like the way the company worked with their customer. Thiese is the third time I bought my vehicles through Dick Hanna.

My new 2017 Jetta buying experience
5
Austa on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Javan made my car buying experience an excellent one! From our first contact, he was accommodating and really wanted to get me into a car that I would love and that would work for my family! From Javan to the finance department, everyone was extremely efficient and professional! I'll be purchasing all of my cars here from now on!!

Thank you for low pressure and a relatively quick process!
4.8
alecsmom on 11/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Dimitry Makhanov, Sales Consultant at Dick Hannah Volkswagen helped my husband and I find my / our next car...a 2017 Rusty Red Passat. We love its get up and go and more sophisticated feel. Dimitry was pleasant, friendly, honest, communicative and entertaining during our experience. He helped guide me to the best car for our needs, and kept the process moving along quickly. Thank you!

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