Don Carlton Honda

4.1
Overall Rating
Customer Service: 4.1 Buying Process: 4.1 Quality Of Repair: 4.3 Overall Facilities: 4.9 Quality Of Work: 4.2 Friendliness: 4.5 Pricing: 4.2 Overall Experience: 4


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Best car buying experience!
5
Ashleywag on 10/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently went to Don Carlton to just test drive the new Honda civic and was promptly greeted by Kendall. He was super nice and very knowledgeable with all the questions asked. Never once was he pushy about anything! Ended up buying the new civic hatchback and he was extremely thorough with explaining how everything in the car worked and walked me through all the different features. Will definitely be going back if I ever need anything! Kendall and all of the staff I encountered were awesome!

Thank you for the experience
5
Big BOB on 08/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I researched the new Honda Civic very thoroughly and I was still left with questions that I just couldn't find a exact answer too online. So I thought it was time to go into the dealership. I choose Don Carlton Honda because its just been around for so many years. I was greeted by Kendall and was very impressed from the getgo by his positive attitude. I brought my list of questions with me and he was able to answer every single one. He knew the product, finance, and true customer service. We worked through the numbers and then I started to sign the dotted lines. I had two managers come out to thank me for my business and just made sure that I was happy with everything. I haven't felt truly apprecitated for my business in quite some time. Thank you Kendall and the two managers for creating such a amazing experience.

Thank you for the experience
5
BigCowboy on 08/25/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was having a rough day because I was being turned down by several of the dealerships around time because of my credit score which was 591. If they did approve me then my payments would have been just nasty. The special finance team at Don Carlton Honda helped me get into the car of my dreams. I was in a rough situation but they made it happen! Thank you so much for helping me.

Too High
2.7
Mark Seltzer on 08/23/2016
Customer Service: 2 Buying Process: 1 Overall Facilities: 5

Gave salesperson number on a lease I received from another dealership. Basically said they couldn't do it and would loose money in the deal. Leade payment $78 a month higher. Walked out and happily made the purchase at the other Honda dealership.

GREAT CUSTOMER SERVICE
5
Sadie Lee on 06/28/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I love the no pressure, customer needs come first, and caring attitude that I received when shopping for a car at Don Carlton Honda. The management bent over backwards to help me everyway that a person could and I will be back for next car!

Excellent service
5
Country boy on 06/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I would like to thank Debbie Burt for her help I didn't get my car there and her and staff went far and beyond what they had to do and I really appreciate there work I would highly recommend them to anyone. I couldn't imagine if I got my car there y'all r awesome and thank you again

awesome
5
liz on 03/03/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Very easy and great customer service, fast process. We love the civic. Couldn't believe you could change the whole car to sapnish.

FRIENDLY AND PROFESSIONAL
5
bigmikesrvsales on 02/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I went into this dealership today and was greeted very quick by a salesman of the name of Allan. He was very professional and was able to answer all my questions without any hesitation. I'm still trying to figure out if the car is within my budget but I was very happy with my experience there.

FRIEDNLY AND PROFESSIONAL
5
bigmikesrvs on 02/28/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I went into this dealership today and was greeted very quick by a salesman of the name of Allan. He was very professional and was able to answer all my questions without any hesitation. I'm still trying to figure out if the car is within my budget but I was very happy with my experience there.

Very easy process
5
Burgerlover on 02/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Joey Scott made my car buying experience very relaxing and easy. He was very professional and tended to all my needs. Don't Carlton Honda treated me better then any other deAalship in town

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