Don K Chrysler Dodge Jeep Ram
I was on my way down to Kalispell to buy a Chevy 1500 High Country when I noticed a Black Ram 1500 Longhorn (yes, love at first sight). My wife gets excellent customer care with her Jeep at Don K so I thought why not.. so in I go... Spoke with Aaron Farris the sales dude and test drive was on (yeah I want this truck)... deal was done in an hour and off I went... Don K and Aaron did just sell me beautiful truck but also extended to me a valuable relationship... Thanks Don K
This is the worst dealer I have ever dealt with. Do not give them any money to hold a vehicle because you will never get it back even when it is the next day due to circumstances that were out of my control.
I contacted the DonK dealership to inquire about a vehicle trade. I was assigned a random salesman, who appeared to be caring up front. I explained to the salesman that I did not want to waste his time or mine. I elaborated on the value of my vehicle and the cost of the vehicle I was seeking. When I arrived at the dealership our scheduled appointment the salesmans first words were, " I tried to call you, I have no idea where you cam up with those numbers referring to my trade value." The value was firmly in the middle of KBB and NADA for a vehicle in pristine condition with lots of add-ons. After our initial meet, the salesman ignored me and did not show me the vehicle I was there to see. He then proceeded to haggle with me and even got me to agree to a deal which he then came back and said he could not do. This man was dismissive and almost rude, I cannot tell if some of his comments were playful or insulting. After all this we were not able to come to terms. After one day, I still did not want to deal with thie man however, I called back and made a counter offer... it's been 3 days he has not returned my call. i went back to service another vehicle I have with DonK. The salesman was there, he saw me, pretended to ignore me. I thought Kari dodge was bad, DonK is worse, unbelievably horrible. Save yourself, go some where else.
