Doug Justus Auto Center

4.2
Overall Rating
Customer Service: 4.3 Buying Process: 4.4 Quality Of Repair: 3.6 Overall Facilities: 4.3


By clicking the button, you agree to our submitted.

Excellent customer service = Nate Henderson!!!
4.7
AMcGee on 08/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

It's been a long time since I've experienced such professionalism and kindness from a company. Nate was extremely kind and efficient.

Great buy
5
Ray hildreth on 06/02/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Needed a car kinda quick. They had just what I needed at a great price. They were easy to work with and fair in dealings. I would go there again if I need another vehicle

Great business!
4.7
Lauren McCulloch on 06/01/2016
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

I just purchased a Toyota 4Runner and it's awesome! The salesmen we went through helped me find the right car for me in my price range! I will definitely be going back when I need a new vehicle!

Needed A Truck Quick
4.3
AngieH on 05/22/2016
Customer Service: 5 Buying Process: 4 Overall Facilities: 4

I found myself needing a work truck on Friday afternoon about 3:00. I called Doug Justus Auto Center about 3 trucks I saw online. The salesman was very helpful in asking me all the right questions about what I needed in the truck. He test drove 2 of the 3 trucks before I arrived and recommended a Dodge Ram 1500 Quadcab 4x4. I test drove the truck, completed the paperwork, and was out the door in under 2 hours. I was very impressed with everyone I met at the dealership and would recommend Doug Justus to anyone looking for a quality pre-owned vehicle with no haggle pricing.

Love my Toyota Prius over 230.000 miles
4.8
zapeey on 03/27/2016
Customer Service: 4 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I purchased a 2007 Toyota Prius with over 200 thousand miles on it. when you purchase a vehicle that has over 200,000 miles on it you know there's probably going to be a little problem with it...and yes there was I had a problem with the high-voltage battery but I am very handy person so I went on ahead when online research the problem and fixed it for less than $100...if I went to the dealership I would have paid $4,000 to have the problem fixed....but overall I'm very happy with my purchase....I will definitely be back to buy another vehicle....I have only had the car for approximately 5 months and have put on over 20.000 miles on it...

requesting information on a land rover
5
flo on 02/26/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

doug justus crew emailed me back regarding a land rover i was very interested in. I called them. Unfortunality it was no longer available. They were very honest and answered all my questions. They were not pushy like most salesman and took the time to answer all my questions i was concerned about on other cars they had. I will make another trip there to see more of what they have available. They have very nice and clean cars and trucks. I like dealing with them. And very friendly customer service also.

Great Price - Loved it!
4.7
BC in Maryville on 02/15/2016
Customer Service: 4 Buying Process: 5 Overall Facilities: 5

Just bought my first car at Doug Justus after finding what looked like a good deal. Then, I had three different people tell me they bought there as well and loved it. I test drove on a Thursday and filled out a loan application. On Friday after work I was in the car and driving home. No pressure, they just asked, "what do you think?" That was it. I appreciated the ease and really LOVED the prices! Thank you Doug Justus Auto Center.

The friendliest, most pressure free dealership!!!
0
Jeff Ogle on 01/25/2016

Joseph at Doug Justus is the nicest salesperson I have ever had the pleasure of working with. He bought my car out right with absolutely no pressure to purchase any of their vehicles. Everything he said was truthful and the offer never waivered. I will recommend Doug Justus to everyone I know for any of their car needs!

great experience
4.8
JoannaRS on 10/13/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 5

Pressure free experience. Staff was friendly and the buying process was smooth and very easy. Would recommend them to anyone.

Waste of time
1
Katie on 10/03/2015
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

Called about a vehicle that had great pictures before I drove three and a half hours to look at it. It would have been nice of them to let me know the frame and body of the vehicle was covered in rust before I drove that far. The guy that let us test drive was nice however, when we returned the salesman would barely look up from his computer screen long enough to speak to me in careless and short responses. He acted like he could care less that we were interested in a vehicle.

GO TO ALL DEALER LISTING