Emerling Ford Inc

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Fritz
5
Karen Stang on 11/20/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Body shop installed a new mirror, excellent workmanship and service!!!

Great Dealership
5
Holly Griffith on 11/15/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Service Department and Body Shop was great in scheduling the service of my vehicle and my husbands vehicle since we about 45 minutes away from Emerling. Can't thank the staff enough for accommodating us.

Eric Warnes - Customer Service
5
Joseph Balsano on 11/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Eric Warnes did an excellent job with helping me with service to my vehicle. He truly goes above and beyond the call of duty. People like Eric are the reason I love Emerling and will continue to use you, and the rest of your team for any service or sales. I always refer my fellow friends, family, and others looking for exceptional service to Eric for service. Thank you for everything Eric! I look forward to our next interaction.

GREAT SERVICE
5
Donald Piatek on 11/10/2016
Customer Service: 5 Overall Facilities: 5

GREAT SERVICE , FREINDLY SERVICE AND DONE QUICKLY, CAR WAS GREAT AND THEY WRPPED THE TIRES BEFORE PUTTING THEM IN THE CAR

Great help getting my truck serviced.
4.5
Joshua Markham on 11/03/2016
Customer Service: 4 Overall Facilities: 5

I recently purchased a used 2015 F-250 from an out of state dealer and had Emerling Ford put an oil undercoat on as well as install rear wheel fender liners. The service department was great to work with and answered all the questions that I asked and were able to get the needed parts quickly. The courtesy car to drive me home and pick me up when the work was done was a nice touch and saved the time of my family/friends. Not having my truck for the day (I dropped it off in the early morning and it was done late in the afternoon) was a bit inconvenient, but I was was told what the timeline was right up front, so there wasn't a surprise about that. The only other thing that I would have liked that wasn't done was more of an explanation of exactly what the undercoat was and if there is any special things that I should or should not do because of it.

Great sales and service!
5
David Lipowski on 10/31/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I've purchase all of my vehicles here! Emerling sales and service is always the best!

Great Job
4.7
Randall Smith on 10/20/2016
Customer Service: 5 Quality Of Repair: 4 Overall Facilities: 5

Great job. Very friendly and patient staff, even when the customer is impatient.

Excellent
5
Steven Reynolds on 10/18/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Flawless service done once again. It doesn't get any smoother then Emerling Ford

service
5
Jeannette Gunn on 10/17/2016
Customer Service: 5 Overall Facilities: 5

I always have no problem with getting an appointment for service. The service department does a great job

Dogmeat
5
John Brennan on 09/30/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I'm quite satisfied with your work. Your location is also quite handy as well. I used to like to do as much of my own service as possible but with today's technology I can't.

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