Estero Bay Chevrolet

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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Great service.
5
Gregory A Peak on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

5 star. Pat and Jim ..In out 2hrs Best trade in and priced great. Tks boys.Great employees all treated me like the owner.Tks Estero Bay Chevy

Tire under warranty
5
Randall Brodersen1947 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We had purchased tire warranty from Estero Bay for our Corvette. Had a screw in the tire, Mike Smith checked into insurance and tire was covered. The tire machine was down and Mike called me the next day to set up an appointment. Took sbout an hour and a new tire was installed. Very pleased with the service.

Excellence in car sales
5
Margarita on 11/24/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Everyone I encountered at Estero Bay Chevrolet went out of his way to be helpful. Great facility too.

Happy Frequent Buyer
5
2500 HD on 11/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I have purchased 4 vehicles in the last 3 yrs. Rick Sluder and Pat Denson are great from start to finish thanks for a great experience

Exceptional Service!
5
Margaret on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I took my 2012 Impala in for routine service and was greeted promptly and my planned service was explained thoroughly. I also appreciated the spaciousness and cleanliness of the facility. As I had thought of trading in my 2012 for a newer car, I wandered out to look at new Malibus and Impalas. Ray Jones offered to help me evaluate the differences between the two models. He also patiently helped me understand the difference between buying and leasing and showed me how all the features work. Paperwork was handled promptly and efficiently and I drove home in a beautiful 2017 Impala. I will certainly recommend Ray and Estero Bay to my friends and colleagues.

Pleasantly surprised with this buying experience
5
Troy C on 11/22/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I spent 6 - 8 months researching Corvettes and knew everything about them, including which model and options I wanted to purchase. Recently, I had seen some really appealing pricing from dealers in the Miami area. I called Estero Bay Chevrolet and requested to speak to a sales manager. After explaining what I was looking for and telling him about the pricing I had found, he told me that he would do what he could to get to similar pricing and I agreed to stop by and check them out. I showed up the next day and he assigned me to his Corvette expert. His knowledge of these vehicles was impressive. We pulled up the pricing I had found on his computer and went through the options line by line. I quickly realized that the appealing pricing I had found was for good reason - these were Z51s in look only. They did not have the upgraded brakes, slotted rotors, Heads Up Display, Navigation, carbon fiber hood, etc that I was looking for. The Corvette that I picked out at Estero Bay Chevrolet had all of these options and an absolutely beautiful dark blue color. They worked with me to get to a price that was competitive to the pricing of the vehicles I had found with no options. I am very happy with this purchase.

2016 Chevy Malibu
5
Amy on 11/20/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Dora was extremely helpful through the entire process. I've been to other dealerships whose sales team promises you everything to get you to sign but when you go to their finance department to close the deal the car ends up costing more than you expected - not here. I leased my first car here and 3 years later purchased this car. Completely satisfied with the entire team - I'll be back in a couple years to trade in and trade up!

Buying auto
5
2016impala on 11/19/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Very pleasant experience Will and champ were very good people to deal with...they showed u they cared about you being happy...thanks again keep up the good work

Don't know what to put here!
5
Patti Thimmesh on 11/19/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

When I was being checked out, the tech drove my car to the drive way, backed it up and I was ready to drive out. I am vision impaired (he did not know this) So that meant the world to me!

service that was timely and professional
5
gstanley on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My service advisor performed all the necessary administrative functions in short order and placed my vehicle in the capable hands of a skilled technician for the necessary service. My vehicle was returned in relatively short order and I was on my way with a minimum disruption to my day.

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