Everett Chevrolet Buick GMC of Morganton
I have not had enough experience yet to really rate the service center. I was told I would be sent a second set of keys for my car and have not done so. I called Mr. Snyder, since he was the one that said he would mail them and he told me he would call me back, however he has not.
This is the forth car we have purchased form Everett Morganton. We have always felt we received the farest value of our trade in. In some cases more than we expected. Darlene Suttle, always is very knowledgeable of the latest model configurations. We always get a fair and value based deal from them.
Excellent salespeople and manager staff very nice and knowledgeable took time to explore and teach about all features of the car would definitely recommend this branch
Good experience overall. The customer service manager and other staff members were very helpful and friendly. They took their time answering questions and explaining product details.
Delivered on their promises. Good and knowledgeable staff. A very good experience. Thorough and went the extra mile to ensure expectations were met the first time.
Five Stars!!! From my first contact online to signing my contract! Scott Fender, my salesperson was great to work with....absolutely no pressure....answered all my questions. I felt like I made a friend. Ask for him! Chris Rhyder finished up the deal in the finance dept quick and friendly.Everett Chevrolet in Morganton has it going on!!!
I was assured in email and on the phone that a 2011 Red Corvette Grand Sport was clean. I specifically asked about the wheels and paint before I made the trip to purchase the car, and the team assured me they would "put a hand on it" and let me know if it had any issues. They said in email "I just physically checked out the Vette myself, and there are no issues with paint, wheels, etc. that would cause concern."After a sleepless night, and two hour drive with the family, we were excited to see the red vette unloaded from the truck in the parking lot where we met the driver half way. Until we got close. There were chips in the paint, the chrome on the wheels was flaking off - lots of it - and appeared to have salt residue around the lug nuts. The tires had cuts in the sidewall on multiple tires - not safe for a car like this, IMO. The engine had dirt in strange places. The rotors and brakes were rusty, and there were screws not properly seated holding the side panel on just inside the doors.Needless to say, we refused the car, and we feel like we were misled. Not happy with this dealership. Not at all.
We just bought our 3rd car from Everett and 2nd from Darlene! She is awesome and Randy was great as well. There is no pressure and they do a lot of research for a vehicle you are looking for. We bought a vehicle in 2 1/2 hours, start to finish due to the work Darlene did for us behind the scenes. We will continue to buy from Everett due to the wonderful service and professionalism we experience each and every time we go!Brian and Michelle
I have been a customer for at least five decades ( formerly Bush) and the experience last week was up to par with ALL of the purchase I have made. I live in SC and the staff took care of everything--including getting my tag. No high-pressure, excellent knowledge of the car features, courteous--a pleasure buying a car. I (we) look at cars on Sundays to avoid the "tactics" of high pressure and then come back and purchase. A pleasure--how many people can honestly say that? I left a sticky note on a chair to reserve it for our next purchase! Ha!
We are now attempting to trade/buy our 5th vehicle from Everett. I am in car sales myself and as far as a newer or brand new vehicle I will not go anywhere else. The people here from top to bottom or first class. They are just excellent people, they will do about anything to make a deal happen for me within reason. I just cannot say enough good things about them! I drive from almost 2.5 hours away to deal with them! Excellent, excellent, people and dealership!
