Express Auto Battle Creek

3.5
Overall Rating
Customer Service: 3.4 Quality Of Work: 3.4 Friendliness: 4.2 Pricing: 3.2 Overall Experience: 3.4


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Awesome
5
Darthdreezus23 on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Staff is extremely polite answered all my questions. Got me into a very awesome car. Brian duff the sales manager has worked with me everytime. Great dealership will definitely recommend to others

They get down
1.8
Bonnie1961 on 10/16/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 5 Pricing: 1 Overall Experience: 1

I paid my car not on Monday transmission went out Tuesday they had my car for a week I had no transportation they was going to give me a loaner and a rental they never got in touch with me when I called them asking about they never had one in so I paid for rides to get to work and my kids to school and daycare and really didn't have the money to pay my note last week I owed ppl money for rides went to go to work this morning and they repode my car they are inconsiderate and they are definitely a ripe offi pay almost 400$ a month for a van when I can get into something way nicer and newer for half of that price don't waste your money on them or the car the no down payment sound nice but not worth it at all I'm pissed off

Non caring
1
mike490 on 04/13/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

The dealer took money off my card for two weeks told me I wasn't setup for 2 weeks but have been doing it for months and im $26 short I've paid on time every two weeks now they threaten reporting over 26 dollars that's garbage

Staff is extremely helpful. They not only were easy to...
4.8
Sokd21 on 11/30/2011
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Staff is extremely helpful. They not only were easy to work with in working up a deal I could live with, but they go out of their way to help me keep my car running well. Skip Johnson (service manager) has been very accommodating in getting my car the repairs it needed in as cost-effective way as possible. I am currently purchasing my third car from Express.

Everyone was so great in helping me get in a car, they...
5
coolbaby481961 on 11/14/2011
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everyone was so great in helping me get in a car, they worked with me got me in a car. then that car engine blew up, Kay was great when I got there he got me in another car that same day. I would recommend them to anyone that needs a car.

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