Farrish Chrysler Jeep Dodge Ram

4.4
Overall Rating
Customer Service: 4.3 Buying Process: 4.4 Quality Of Repair: 4.2 Overall Facilities: 4.6


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Top notch professional and super experience!
5
Bryan on 07/09/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I just purchased my 2nd car from Farrish and I even live in Maryland. Debbie and Stan were great and highly recommend purchasing your next vehicle at Farrish. You can have full confidence and trust with Farrish to get the best buying experience.

Buying A Used Car
5
Brian H. on 06/07/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Was looking for a used Ford, and found the one I was looking for here! :-) Curtis was great in letting me test drive the 2002 Ford Focus ZTS, and I fell in love with it! Had to do a lot of paperwork since I was paying for it outright, and then Alex over in Finance was great as well! After a couple of hours of paperwork and getting the insurance for the car, I was able to drive off the lot with the car! It was a long a painless experience, and I would recommend this dealership for anyone looking for a new or used car.

Reputable Seller
4.7
Brian on 03/02/2015
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

I was looking for a good quality low cost car to replace one that died. Most of the vehicles I checked out looked great on the listing but were disappointing when test driven. Most of the sellers I visited were small independent lots with some dubious reputations and sketchy attitudes. This was a legit dealership with great staff. Low pressure sales and I got a quality used car in great condition at a good price.

Amazing Service with friendly (patient) Staff!!!
5
Mona & Adam on 01/26/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My fiance and I made our first car purchase yesterday at Farrish Used Cars. The staff at the dealership made the entire experience so easy and FUN! They were patient with us, let us test drive all the vehicles we wanted and took the time to show us all the features. The staff was extremely professional, yet so fun to work with! They helped us understand everything from our warranty, to how to service the vehicle, to the best ways to finance the car. We had been to a few dealerships before looking at other vehicles, but the service at Farrish was BY FAR the best! I will recommend this dealership to anyone looking for either new or used cars. Our sales rep was Roger Shewmaker and he was great to work with!

No follow up!
1
DLH on 01/23/2015
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

Contacted dealer about a possible trade in. They responed at first. Then never followed up on the information I gave them about a trade in.

Great customer service!
5
Sara Kimpton on 12/01/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Lance Cote was amazing! He was friendly and professional! I definitley will go back for our next car and recommend him to anyone interested in purchasing a used vehicle.

Great buying experience with Joe Davison at Fairfa
5
Sam on 09/29/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I worked with Joe Davison at Farrish in Fairfax this past weekend and had a great buying experience! What I enjoyed about working with Joe is that I did not feel forced to purchase the vehicle at any point. There was no sales pitch or pressure, their cars truly sell themselves. Joe allowed me to try out the car, answered my questions, and negotiated professionally. He is super personable and a pleasure to work with. After the purchase, Joe followed up with me multiple times to make sure everything was perfect. I highly recommend asking for Joe Davison if you want to purchase a car and negotiate at your own pace. I am so happy with my new Jeep and my experience at Farrish! Thank you!

Best Car Buying Experience Ever
5
Sandy on 08/04/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I worked with Stacie Wakefield as my salesperson and Terry was sales manager. This was honestly the best car buying experience I have ever had. Leased a Jeep Grand Cherokee Overland. Honest. No game playing on price. If you are looking for a vehicle, this is the best place to go.

Really rude after purchase
3
WashingtonDC on 07/28/2014
Customer Service: 1 Buying Process: 5

Leased a car from these guys in 2012, which was great, the salesman was really easy to work with. However, since then, the people who check your car in and, most recently, someone from accounting, have been extremely rude. In the most recent example, I inquired about getting a copy of my title to transfer my registration to a different state. After the woman in the Title Department was unable to get my a copy, I asked if anyone else could help me and was transferred to the accounting department. I was very rudely told that I needed to contact the lien-holder, Ally. They are great on the front end, but have terrible support staff.

Very statisfied customer
5
Lory on 07/11/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Fantastic team made my car buying experience easy and quick. I was completely satisfied with the service and the vehicle is just what I was searching for. Thanks Farrish!

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