Was in and out with friendly help. No games or messing around.
Bought a 2016 GTI. John Green was our sales person. He was a pleasure to deal with, very knowledgable. Got us in and out in under 2 hours.
Just purchased a 2017 Passat SE and worked with John Green. He was knowledgeable, friendly, and easy to work with. I had planned on buying out the lease on a 2014 Passat, but after working with John decided to purchase a new one. Luis Linero, the Sales Manager, was also extremely friendly and upfront with all of the details. I would ABSOLUTELY buy with Fitzgerald again and look forward to the great service department that John mentioned to us.
Let's say the dealership on west stThinks they can take back a "cash is king" offer After the salesman quits and goes to a no haggle sticker price on a 2005 Scion xB w 141k,unreported body repair, unpainted body repair, mechanical repairs needed, etc... Won't be buying from them..
Robby was nice. Did he tell the serviceman not to taught the bolt which almost caused major damage? Maybe.
On my neighbor's recommendation, I met with Anthony "AJ" Johnson to find the right manual Mazda6. AJ was helpful, patient, transparent, genuine, and responsive.
I have been with FITZGERALD Volkswagon for at least ten years and had and still am having excellent service in all departments. I take my car on a regular basis for service and the guys in this department are excellent ,friendly and courteous. Makes my stay so much easier. Thanks to all!
Recently purchased a Nissan Altima. Anthony was courteous, friendly and professional. A delight to work with.
Recently purchased a 2016 GTI from Fitzgerald in Annapolis. Worked with John Green and very much appreciated his low pressure approach and respectful dialogue. John was very straight forward and, based on my internet research made an very comptetitive price which I wound up taking advantage of. I would highly recommend John at Fitzgerald to anyone who appreciates an honest, straight forward buying experience.
I love the ease of scheduling service and the customer service the moment I arrive until the time I leave. I have a company car, but would buy a car from them just to go to their service facility.