Five Star Chevrolet Buick GMC Cadillac

4.6
Overall Rating
Customer Service: 4.7 Buying Process: 4.6 Quality Of Repair: 4.8 Overall Facilities: 4.7 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.6


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Service and Recall
5
Dolph13Canes on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Austin was my Service rep and he ensured my truck was serviced and thee recall completed even explaining about the recall. Service was completed in a timely manner. Thank you Austin.

awesomeness
5
Brisgette on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

Austin and Shannon were very professional and delivered qualitative service. Austin asked if I wanted my vehicle detailed and I appreciated the courtesy wash. Happy!

Great dealership that takes pride in customer service
5
Angie Vasser on 11/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

We went in knowing what we were looking for but not sure it would be possible. The salesman, Spanky was extremely helpful and kind. He was attentive and listened. to our wants/needs and made the purchase a reality.

2017 Sonic
5
Nel Pugh on 11/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

"Spanky" has always been wonderful. Mr Veith in the finance department works to ensure your financial needs are met as closely as possible.I had totaled my 2015 Sonic and Mr Veith helped me initiate the GAP insurance process. Spanky already had a car for me to test drive with financing approved. Such a wonderful team! If they ever leave, I'm following them!!

Recall on 2015 Silverado air bag.
5
Clyde Tanksley on 11/13/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Excellent service. Knowledgeable.Answered all questions and was was timely in the maintenance process.

Great Customer Service
5
Michael on 11/12/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

They care about their customers. They were very friendly and had a lot of knowledge about their vehicles.

Great customer service
5
Mary Askew on 11/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Best car buying experience ever so much help from the sales manager mr. Wilson will always come back to this dealership to buy a car

sadly disappointed
1
Spunky on 11/09/2016
Overall Experience: 1

I would not recommend this dealership. The sales personnel make promises over the phone and in person that they do not honor when you come to deal, come to get service. The first time I let it pass but the second time I decided its just a bunch of "used car salesman" selling new and used cars. Steer clear

My Service Experience
5
JamesR on 11/08/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I made an appointment to have service done for a recall on my 2015 Silverado. The service was completed within the time I was told and was actually done a little early. The staff at the service department was very courteous. They also displayed an attitude that showed they cared about my time as I planned to wait on the work to be completed. They suggested that I go ahead and get the oil changed and have my tires rotated while I was there. I agreed to those services and it was all completed within the original time that was expected for the recall service. I appreciated those suggestions and now I don't have to return for those other services at a later time.

Oil change and checked the recall
5
Jordan Christy on 11/07/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had good service with five star I have bought 4 cars from 5 star dealerships. Will continue to do business with them as long as I am in the area

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