Ford of Branford

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.7 Overall Facilities: 4.9 Quality Of Work: 4.6 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.6


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Awesome
5
Readco on 10/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

From the time I walked into the dealership everyone was approachable and helpful. A special thanks to Rob Willard in sales, he took excellent care in matching me with the perfect vehicle!

Overall fantastic experience
5
Starchildjth on 10/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I would like to thank Sal Casa in the service department for his excellent customer service. Before during and after my service experience at ford of Branford he was absolutely fantastic! I had to have a piece of equipment installed in the brand-new vehicle . The company that did this accidentally damaged the onboard computer. Sal and his team at Ford of Branford were fantastic. They worked relentlessly to resolve the issue and went above and beyond to get me up and running again.

Smooth transaction. Rob Willard was very helpful.
5
Wally on 10/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Smooth transaction. Rob Willard was very helpful. Would purchase there again.

fusion
4.2
William Whitcher on 10/03/2016
Customer Service: 2 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I always get great service from really nice people.

Low tire and oil change
3.2
Michael Muzyka on 09/19/2016
Customer Service: 2 Buying Process: 5 Quality Of Repair: 1 Overall Facilities: 5

I was very disappointed. Just had to get air in the tire and figured as long as I was there would get an oil change. Didn't charge me as that was my first experience with their repair service. I had just got out of dialysis was there about 10:45 am.Got done about 2:00 pm. Going back to where I get my car serviced they give me a ride home and call when my car is done! They come and pick me up! I would however buy another car there but not for repair!

Highly Recommend!!
5
laura on 09/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Highly recommend coming here for a new vehicle. Very impressed with dealership and everyone inside the sales. I would highly recommend talking to Josue. He took his time going over the car with us and had a great personality!

Good repair job.
5
Tord Johnson on 08/20/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

They did a good job and it was done in a timely fashion. Every one was friendly and happy.

Now I feel good about owning a Ford
5
Margo Lopez on 08/08/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I love this place!! They were very thorough with my newly purchased used car. I had a bunch of questions and they had all the answers!!

Ford of brandford purchase experience
5
Rocco DiTullio on 07/25/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5

From the second we arrived to look at some of the trucks that thedealership had, we were given nothing short of the best service that could have been provided. All who took part in our sale was knowladgable about what their topic, as well as did whatever they coukd to answer any questions or fix any issues that may have happened.

Branford Ford
5
DeniseCT on 07/25/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I gave it all 5 stars, but my service call was just my first 3,000 mile checkup, so I don't have anything special to comment on. However, they were very accommodating and did the job within a time frame good for me. I can't say enough about Tanner Litowski, the salesman we dealt with when I bought the car. He was very helpful and totally NOT PUSHY about anything, which made dealing with him comfortable and we were able to ask questions and get good answers. He researched and eventually found the car I'm happy with. Thanks.

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