Fred Martin of Youngstown

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9


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New F150
5
Joe Stevens on 09/08/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great service! Worked with me to get the truck I wanted at the payment I needed.

2012 Boss 302
5
Leo M. on 08/27/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Awesome people to do business with . Was in the market for a Boss and found this one on Cars.com . Kyle made the transaction as smooth as possible. Most of the deal was done through text email and phone calls do to me being from Chicago. He made my dream car a reality . I dont usually like dealing with sales people or finance people but this group of professionals at this dealer went above and beyond .

Wonderful service!!!!!
5
Jack and John on 06/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Wonderful service, it should have 6 plus stars!!!! And I can not believe that I can get my car in my favorate color in 2 days!!!

Pleased with Service Department
5
William Joyce on 05/09/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I'm pleased with the service department at Fred Martin Ford. I take my car there for scheduled service and they do a great job.

Good trade in
4
Daniel Burns on 04/04/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

Since owning a 2004 Ford 150 I have had a secret lust for a new one. When I got the trade I was looking for I was sold.

Excellent service and very clean facilities.
5
Theresa Fallecker on 04/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I purchased a 2012 Jeep Liberty. The service and staff was very helpful. They guided me through the process quickly without any pressure at all. I feel comfortable knowing if I have a problem, I can call them at anytime.

Great services, clean facility, nice people
5
Laura Mizicko on 03/21/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

They are always very helpful and really tries to keep your business.

Love my fusion
5
Sandy on 03/09/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I just purchased a 2016 Ford Fusion . I love it the car is very solid, beautiful it drives very well. I can say the buying purchase went smoothly do to the fact of our salesman Curt Putnam. That same day not only did he sell a car to me but also my son and 2 years ago my husband bought a truck all from Curt he's the best . In the future will always go to him . We are also impressed with the wonderful service we receive at Fred Martin ford .As far as we're concerned that's the only place to buy a car!

Bought a used vehicle.
4.8
GaryP on 02/02/2016
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 5

Bought a used SUV from them. Had a very good dealing with Stan, sales associate. He was very knowledgeable about everything going on. Kept in great contact with us, updating us with all that was going on. I was very satisfied with the processes. The staff was outstanding and friendly. No one was every pushy or tried to be controlling. Will do business with them again! Thank you Stan for your services.

Great service
4.5
Sherri Grumney on 01/28/2016
Customer Service: 5 Buying Process: 3 Quality Of Repair: 5 Overall Facilities: 5

I think Keith in the service department is an outstanding man, treats you like family. I didnt feel that way with the other rep there. The service was good and my car seems to be much better.

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