Freeland Chevrolet Superstore

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Great Place
5
Tlee77 on 07/12/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had a great experience, as always.The staff was very nice and professional, especially a guy by the name of Robert.

Worst customer service
1
Arnold on 04/01/2016
Customer Service: 1 Buying Process: 1

I went to Freeland Chevrolet to trade trucks, I checked their website and they had 3 that I liked. I was dealing with a salesman and as we started the financing part, he said that all three had already been sold to a fleet but he would try to get another one. I have gone thru this before with other dealers and they have managed to get another vehicle in a matter of hours. I said "OK". But 3 days later, I have not heard anything from my salesman, and he did not return or respond in anyway from my email. So I contacted him one last time, told him I was going else where to deal and this was the worst experience I have had in over 45 years of dealing with salesmen and dealers and I would never go back. I still did not hear from him, no apology or anything. So, I do not recommend Freeland Chevrolet

Best dang car dealer for all your needs
5
Trock69 on 02/17/2016
Customer Service: 5

The best-selling car dealer I have come across in my 25 years of buying cars. They are quick to answer questions you have and ensure you are getting a quality vehicle at a fair price. Will do business in the near future

Quick service, clean, comfortable waiting area
5
Theodore on 09/28/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

EXCELLENT! I had planned to use my wait time to prepare for my Bible study class, but my vehicle was ready befoe I could finish.

Courteous service
5
Jerome on 09/28/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

My wife and I had traveled to Nashville from New Jersey to visit my daughter at Belmont University. The driver's side low beam bulb went out. I was disappointed to find out this was not a simple replacement. I found Freeland Chevrolet via the GM website and was pleased with the response. Ellis was courteous and got me right in. They had my bulb replaced in 30 minutes and I was back on the road.

Great Service
4.8
Harvey on 09/27/2015
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 5

It was very easy to book on-line and had plenty of tables and ect so I could do some work while I waited for my truck.

Service above expectations
5
Sheila on 09/23/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Problem diagnosed. Received a loaner car over weekend until they could get the part and fix it. Above and beyond expectations.

Service Plus
5
Myra on 09/18/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I bought my current vehical BECAUSE of this service department's care of my Saturn: always professional, often friendly, helpful beyond the car itself.

Freeland Service
4.7
Martin on 09/07/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 4

everyone was very nice. Service was handled quickly and I was on my way. Only thing that I did not like, is the fact that I can't observe my car being worked.

Great service
4
Chris on 09/07/2015
Customer Service: 4 Quality Of Repair: 4 Overall Facilities: 4

Thank you this was my first time visiting your business I was very pleased and should my car need service again I will be back

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