Harrisonburg Ford

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 3 Quality Of Repair: 5 Overall Facilities: 4 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Honest
4.8
Mark Burwell on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Dave has been there for my family over the last several car purchases. He has sold us 2 trucks and a car and helped us when my son purchased his truck. He has always been honest and helpful. He helped my daughter when she purchased her first vehicle. I felt like he treated them just like he would have treated his own children. He has rescued me when my wife and I were helping my daughter move into her apartment and I locked myself out of my truck. Thanks Dave

Harrisonburg Ford
5
Lynn Vandevander on 11/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Very smooth experience getting truck serviced. Plan to return.

Lewis Tamkin
5
Lewis Tamkin on 11/12/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Expect outstanding Customer Service when I go to Harrisonburg Ford - where I purchased my car. My recent visit lived up to my expectations. Good Job!

Great experience
5
Jen Eger on 11/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Very nice and helpful people. Knowledgeable staff. Extremely satisfied with our buying experience. Would definitely buy again from Calvin Edwards and Harrisonburg ford. Highly recommended

GREAT SERVICE!!
5
Walt on 11/03/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Just good service. Not only does what is asked for but checks all systems and gives you a report on the health of your vehicle.

Not sure if they care.
1
I need a car on 09/30/2016
Customer Service: 1 Buying Process: 1

I have been writing back and forth to a sales representative in regards to a vehicle I saw online. Either he is not reading my questions or they have a prewritten outline that they send. I am confused. I thought they were in the business to sale cars.

Great saleman
5
Carolyn Garber on 09/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Dave Simmons is a great salesman. I had just started looking for a newer car. I was looking at a car when Dave walked up to me and we started talking. He could see that I am a senior citizen. He showed me a car that was in my price range. What I liked about David is I totally trusted him. There was no pressure sales. I ended up buying the car he showed me because I could NOT pass up the deal I was getting. I really do appreciate David for helping me find a car that was in such great condition. I am really enjoying my car. And I know that if I have any questions, I can call Dave and he will help me.

Dave Simmons great salesman!
5
Dianne25 on 09/25/2016
Overall Experience: 5

My husband & I have purchased 2 ford fusions from Dave Simmons. Wouldn't buy from anyone else. My new fusion was vandalized at work only 1 month after purchasing it. I was leaving on vacation & decided to have it towed at Harrisonburg Ford. Dave took care of things for me while we were away. He is not only our salesman but a friend now. Always a friendly experience

Above and beyond
5
Ann1234 on 09/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I have purchased numerous vehicles from Harrisonburg Ford and the reason I return is the fabulous customer service across the board! They follow thru with an honest open approach to selling not only the product but the service afterwards. From the front door with Dave Simmons to the end with Jim Bergquist. I have and will continue to recommend Harrisonburg Ford to not only colleagues but also to my family. I have been so impressed with the professionalism of the team, particularly Dave Simmons, that I have referred my two daughters there as well, who have also purchased vehicles. Dave, Jamie and Jim in particular have taken extra time explaining and answering questions regarding the process of car buying to my girls. Where else can you find that kind of support? No where but Harrisonburg Ford.

Ridiculous/ not true
1.2
Unhappy on 09/24/2016
Customer Service: 2 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

They went and locked down the car i was wanting, so myers ford couldn't get it. They knew i was shopping around, but figured id have to take their deal. Well myers found same car, extra package, and didn't charge the cost of it. READ REVIEWS, SERIOUSLY. My family has bought over 6 trucks/cars. My hubby, he bought a new truck 1 week before i got car, and they would not budge. Sad, read reviews!!

GO TO ALL DEALER LISTING