I had fantastic experience at dealership.The sales person Eric Herring was was very detailedIn explaining and demonstrating different options on vehicle. He was very kind and thoughtful.
Let me start off by saying this dealership has got to be one of the best in the US! First and foremost, their customer service is of top quality! Normally the car buying experience is long, tedious and can also be frustrating, but with Hendricks, they really put their customers first! This was my second purchase of a Cadillac with them and I could not have chosen a better place! Huge shoutout to Eric Herring & Kevin Green as they were the main contributors to my satisfaction with my experiences! Their patience, empathy and professionalism helped smooth the process. You will not go wrong with this facility if you're looking for a Cadillac, Buick or GMC vehicle! Needless to say, I am happy with my new '16 Cadillac Escalade and I thank you Hendricks of Cary!
My wife and I purchased a 2015 Tahoe from this dealership. I worked with Charles Carter, Eric Herring and sales manager Mike Douglass. Charles and Eric helped us with the purchase and both of them were very professional and knowledgeable of the vehicle. After a little bit of friendly trash talking with Mike we agreed on the final cost. We finalized the deal well beyond closing time and Mr. Eric stayed there to familiarize us on the functions of the Truck. At this time I can honestly say I had a good experience at this Hendricks.
THIS REVIEW IS DIRECTED TOWARDS THE EXCELLENT SALESMAN- ERIC HERRING. THIS IS THE 2ND VEHICLE THAT HE ASSISTED ME IN. THE FIRST VEHICLE WAS A 2013 CADILLAC ATS.... JUST A FEW WEEKS AGO HE SOLD ME A 2016 CADILLAC ATS. I AM OBSESSED WITH MY VEHICLE. ERIC IS FAIR, HONEST, GOD FEARING MAN. THAT I TRUST.... I CAN'T WAIT TO PURCHASE TO PURCHASE MY 2019 CADILLAC ATC. THUMBS UP TO ERIC HERRING!!! MY BUDDY!!!
I purchased a Buick Enclave last week from Hendrick Buick. Charles Carter was the person that I dealt with. Charles was very pleasant to work with & answered all my question about the Enclave. If Ineeded to purchase an additional car or truck I would go to Hendrick.
I purchased a Buick Enclave last week from Hendrick. Charles Carter was the person that I dealt with & he was very easy to deal with. He answered all my questions & knew all about the Enclave. If I needed another car or truck I would buy from Hendrick.
We had a great experience at Hendrick GMC in Cary. The best part was that after we drove 4 hours to pick up the car it was perfect and waiting for me on the showroom floor!!!! Amazing. The entire process was a smooth as can be expected. Will buy my next car at this dealership.
purchased an Escalade from Hendrick Cadillac. Charles Carter was extremely knowledgeable and very professional. He is willing to take the time to make sure you feel comfortable asking questions and any concerns. The purchasing process was very quick and simple. Hendrick gave us a great price on our trade in vehicle. The entire staff was very friendly and professional. I would not hesitate to recommend Hendrick Cadillac and Charles.
I purchased an Escalade from Hendrick Cadillac. Charles Carter was extremely knowledgeable and very professional. He is willing to take the time to make sure you feel comfortable asking questions and any concerns. The purchasing process was very quick and simple. Hendrick gave us a great price on our trade in vehicle. The entire staff was very friendly and professional. I would not hesitate to recommend Hendrick Cadillac and Charles.
Charles took the time to go over the details of the car I was looking at and really made sure I was happy with my selection by offering alternatives. Very professional and personable.