Heritage Mazda Subaru Volkswagen Catonsville Pre Owned
The folks at Heritage Subaru are great. We walked in and test drove a car, and Matt helped us through the entire process, even when we came back later to purchase the car. He was polite, knowledgeable, didn't pressure us at all, and dealt very calmly with our small child in tow! He was understanding of any questions we had, and presented himself as a resource for questions we may have in the future. We love our Impreza, and Matt helped make sure we made the right decision for us!
My husband and I just bought a Subaru Outback from Heritage Subaru. We had such a great, relaxing experience. Richie Ramkelawan was a great sales person. He was very relaxed and helpful. It was a busy Saturday, so he was actually pulled over from the Volkswagen side, but he was still very knowledgable and made sure that all our questions were answered, even if he had to ask someone else. He also helped make sure we got a really nice price on our trade in! The actual buying process was very relaxed and easy. CJ was extremely knowledgable, which made it easy to figure out what options we wanted. We also had help from May Farris who walked us through our new car and let us know about all the features. She was extremely knowledgable and relaxed. The entire process was amazing! I would recommend Heritage Subaru to a friend and I will be going back for any future cars.
Kevin was fantastic to deal with. He gave us accurate and helpful information and seemed genuinely interested in giving us exactly what we wanted. He continues to follow up with us even after we left the lot with our new car. Impeccable service!
Traveled to MD from NYC to purchase our Forester 2.5i Touring due to Heritage's and May Farris' excellent reputation. We were not let down!!!
My son was in an accident and because the car was paid off insurance would not cover the replacement so we had to find a new car quick that was affordable in payment and insurance for an 18 year old going to college and working full time. Being a female, I dread car dealerships but we found Heritage in Catonsville online with a car he wanted so we made the journey. Alex Barrash was the first person to come talk to us and I am so glad he did. He took time to understand the situation and even let us call the insurance company a few times to figure things out so my son could feel comfortable with the payments. He allowed us to take our time to make sure this is what he could afford. I really appreciate how well he handled our situation and worked with us. This was the first car buying experience I've ever had where I didn't leave feeling like I just got taken advantage of. Thank you Alex!
I purchased Mazda 3i in Heritage Catonsville. Great service. Mr. William Hoyt was my sales person. He made all the process very easy. Very pleasant person. No huddles no rude behaves. 5 stars for his service and 4 stars for Heritage Catonsville.
I visited the dealership to test drive the 2017 Outback at my husbands recommendation. When I arrived at the dealership, I was greeted promptly by Mat. I didn't know than that Mat and I would enter into a partnership. Mat was great, no pressure sales pitch-Mat let the car do all the work. On the test drive, Mat was informative and attentive to the needs of my family. Once, we were sure the Outback was the perfect car for our family- I reached out to Mat. He worked to get us the color and trim level we wanted at the best price. Kevin Fin manager- was awesome too. He got us a great rate with a local bank. Start to finish- Best car buying experience ever. I am so glad that I went to Subaru in Catonsville. I stopped by this weekend for a carwash. Everyday, I love my new 2017 Outback more and more. You will not regret visiting this dealership. ASk for Mat.
Kevin made my buying process fast and comfortable. Obviously He know cars. He is willing to help if there is an issue.Hean Zhuang
My car buying experience at Heritage Mazda was pleasant from beginning to end. My sales representative, Julian Barnes, responded quickly during email correspondence and I was genuinely excited to meet him in person. Everything from the test drive to purchasing the car was made to be a simple and worry-free encounter. As a first time carbuyer it was nice to have a friendly stress-free environment as well as a confident and comfortable sales representative to assist me. I can proudly say I enjoyed the experience almost as much as I am enjoying my new car. Thank you Heritage Mazda.
My entire Experience from beginning to end was awesome. I went there for one vehicle but ended up getting a 2017 Jetta! It's beautiful. I love it! My salesperson Randy was attentive, the other staff showed me the car and showed me how to work all the bells and whistles of the vehicle and even paired my phone to the car. Everything was very organized and went very smoothly. I was very happy with everything. I would definitely recommend this dealership to anyone. It was also very clean even the service waiting rooms.
