Herring Ford Inc

3.3
Overall Rating
Customer Service: 3 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 3.7


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Disappointed
2
Pam Wells on 08/11/2016
Customer Service: 2 Overall Facilities: 2

Thought we found the perfect used car online. Pictures looked great but when we got there to look at the car it had been wrecked on the back left panel/bumper. The pictures did not reflect the actual damage. The Salesman was super nice, but disappointed in the pictures and how the car was portrayed.

Used Truck Purchase
3
Bill on 08/05/2016
Customer Service: 2 Buying Process: 3 Overall Facilities: 4

The dealership found the truck I was looking for which was in good shape, and commanded a premium price. ( more than some new cars). The salesman was persistent, and even brought the vehicle to my home. The vehicle wasn't clean when delivered, the subject repairs weren't made, (parts on order and came in wrong) Salesman wanted mail them and have me to install them. Ultimately I drove to the dealership, got the parts and installed them myself. A month has passed with no follow up or satisfaction survey. At this point I wouldn't want one.

Very Satisfied
4.8
Feeling Good on 03/07/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 5

I purchased a 2011 F-150 back in December no problems with vehicle & the Sales Manager was willing to negotiate seeing I came all the way from Hattiesburg & this was the only place out of many I visited that would even try to work out a deal. Most likely this is where I'm going to buy all my vehicles

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